Senior Technical Consultant (Ref: 197734)

Forsyth Barnes Consultancy; Hemel Hempstead; On-site; GBP 42,000 - 70,000; Full time

Benefits offered by this job

Car allowance

Job summary

Forsyth Barnes Consultancy, on behalf of a leading consultancy, is seeking a Senior ServiceNow Technical Consultant / Developer to advance IRM-focused solutions in the ServiceNow practice in Hemel Hempstead, UK.

You'll design, develop, and optimise IRM workflows and integrations, mentor junior colleagues, and help shape technical strategy while pursuing ServiceNow certifications. This client offers challenging projects and a clear path to expert growth.

Qualifications

• Strong hands-on experience delivering ServiceNow solutions.
• IRM experience including risk, control, compliance, and issue management.
• Expertise in JavaScript, Glide API, Flow Designer, and UI Builder.
• Knowledge of ServiceNow architecture, integrations, security, and DevOps.
• Relevant ServiceNow certifications.
• Experience in complex enterprise or multi-client environments.

Responsibilities

• Leading the design, configuration, development, and deployment of ServiceNow solutions, with a primary focus on Integrated Risk Management (IRM) and opportunities across EAM and FSM.
• Designing and implementing scalable workflows, data models, security controls, and governance frameworks aligned with ServiceNow best practice.
• Translating business requirements into innovative technical solutions that support risk, compliance, asset, and field service processes.
• Developing and supporting integrations using IntegrationHub, APIs, and third-party platforms to maximise business value.
• Troubleshooting complex technical challenges, driving platform optimisation, and reducing technical debt across client environments.
• Mentoring junior team members and promoting engineering excellence, continuous improvement, and knowledge sharing.

Skills

ServiceNow

JavaScript

Flow Designer

Glide API

UI Builder

Service Portal

APIs

Tools

IntegrationHub

Job description

About Us

Forsyth Barnes are partnering with a leading consultancy who are scaling out their ServiceNow practice.

All candidates must be eligible to get or have active Security Clearance (SC).

Job Description

We're looking for a Senior ServiceNow Technical Consultant / Developer to join our client's growing ServiceNow practice. While experience across Enterprise Asset Management (EAM), Field Service Management (FSM), or Integrated Risk Management (IRM) is valued, this role has a particular focus on the development, enhancement, and optimisation of ServiceNow Integrated Risk Management (IRM) solutions.

Working alongside highly skilled consultants, architects, and technical specialists, you'll play a leading role in delivering complex ServiceNow implementations for a diverse client base. You'll be empowered to influence solution design, contribute to technical strategy, and mentor colleagues while continuing your own professional development through ServiceNow learning paths and certifications.

Key Responsibilities

• Leading the design, configuration, development, and deployment of ServiceNow solutions, with a primary focus on Integrated Risk Management (IRM) and opportunities across EAM and FSM.
• Designing and implementing scalable workflows, data models, security controls, and governance frameworks aligned with ServiceNow best practice.
• Translating business requirements into innovative technical solutions that support risk, compliance, asset, and field service processes.
• Developing and supporting integrations using IntegrationHub, APIs, and third-party platforms to maximise business value.
• Troubleshooting complex technical challenges, driving platform optimisation, and reducing technical debt across client environments.
• Mentoring junior team members and promoting engineering excellence, continuous improvement, and knowledge sharing.

Requirements

• Strong hands-on experience delivering solutions on the ServiceNow platform.
• Practical experience implementing and developing ServiceNow Integrated Risk Management (IRM), including risk, control, compliance, and issue management processes.
• Expertise in JavaScript, Glide API, Flow Designer, ServiceNow scripting, APIs, Service Portal, and UI Builder.
• Strong understanding of ServiceNow platform architecture, integrations, security, and DevOps practices.
• Relevant ServiceNow certifications aligned with your area of expertise.
• Experience delivering technical solutions within complex enterprise or multi-client environments.

Benefits

up to £70,000 plus £5,400 car allowance