Senior Complex Personal Injury Claims Specialist

DCR; Romford; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Competitive rewards

Global exposure

Job summary

DUAL, part of Howden, seeks a skilled claims handler for its large loss motor team. You will manage a caseload of high-value personal injury claims, assess indemnity and liability, negotiate settlements, and maintain rigorous file discipline.

You will work with reinsurers, attend trials, and ensure regulatory compliance while developing knowledge of case law and market updates. A proactive, professional approach is essential.

Qualifications

• Strong and current working knowledge of personal injury claims with handling experience in serious injury, traumatic brain injury, spinal injuries and amputation.
• Strong technical knowledge of Discount Rate and care claims.
• Good knowledge of medical disciplines involved in investigating personal injury claims.

Responsibilities

• Managing a caseload of complex personal injury claims in accordance with claims handling procedures and SLAs.
• Assess indemnity, liability and quantum for each claim with thorough investigation.
• Control claim costs by achieving economical settlements through liability and quantum argumentation.
• Maintain file discipline and accurate reserves with an effective diary system aligned to court timetables.
• Attend trials and conferences with Counsel where appropriate.
• Engage with reinsurers and large loss procedures and ensure regulatory compliance.

Skills

PI claim handling

Catastrophic injury knowledge

Medical knowledge

Negotiation skills

Communication skills

Civil Procedure Rules knowledge

Job description

DUAL, part of Howden, seeks a skilled claims handler for its large loss motor team. You will manage a caseload of high-value personal injury claims, assess indemnity and liability, negotiate settlements, and maintain rigorous file discipline.

You will work with reinsurers, attend trials, and ensure regulatory compliance while developing knowledge of case law and market updates. A proactive, professional approach is essential.