Senior Complex Personal Injury Claims Handler

Endsleigh; Romford; On-site; GBP 40,000 - 60,000; Full time

Job summary

DUAL, Romford-based within The Liberty Centre, is seeking a Technical Claims Handler to manage high-value personal injury claims and to contribute to the team handling motor-related large loss cases.

The role requires strong technical knowledge of PI claims, including serious and catastrophic injuries, and proactive engagement with reinsurers and regulators. You will negotiate settlements, review reserves, and support ongoing development within a fast-paced claims environment.

Qualifications

• Strong knowledge of personal injury claims, including serious injury cases.
• Experience with discount rate and quantum considerations.
• Excellent communication and negotiation abilities.

Responsibilities

• Manage a caseload of complex personal injury claims in line with procedures.
• Assess indemnity, liability and quantum; ensure thorough investigations.
• Negotiate to control costs; maintain timely reserves and diary.
• Attend trials or conferences with Counsel as required.

Skills

Personal injury claims

Negotiation

Trial attendance

Liability assessment

Quantum calculation

Communication skills

Job description

DUAL, Romford-based within The Liberty Centre, is seeking a Technical Claims Handler to manage high-value personal injury claims and to contribute to the team handling motor-related large loss cases.

The role requires strong technical knowledge of PI claims, including serious and catastrophic injuries, and proactive engagement with reinsurers and regulators. You will negotiate settlements, review reserves, and support ongoing development within a fast-paced claims environment.