Senior Technical Business Analyst

IDEX Consulting; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Technical Business Analyst to join their dynamic delivery team. This role offers the chance to tackle complex technical challenges while collaborating with clients and internal teams to deliver tailored insurance solutions. The environment is fast-paced and structured, ideal for someone who is logical, curious, and ready to take ownership of projects. You'll benefit from a strong focus on career development, with opportunities for training and progression. If you're passionate about insurance technology and eager to make a significant impact, this is the perfect opportunity for you.

Benefits

Annual bonus

Share scheme eligibility

Hybrid working model

Access to external training

Structured development programs

Qualifications

• Experience in a technical business analyst role, preferably in insurance or financial services.
• Strong understanding of configurable SaaS platforms and excellent communication skills.

Responsibilities

• Lead client workshops to gather and document system requirements.
• Translate complex needs into clear technical specifications and manage delivery.

Skills

Technical Business Analysis

Problem Solving

Client Communication

Project Management

SaaS Platforms

Education

Degree in STEM subject

Tools

Acturis

Open GI

SSP

Job description

A leading insurance technology provider is looking for a Senior Technical Business Analyst to join their fast-paced, client-focused delivery team.

This is an opportunity for someone who thrives on solving complex technical problems, enjoys collaborating across teams, and wants to play a hands-on role in building innovative insurance solutions for brokers, MGAs and insurers.

The environment is structured but fast-moving - perfect for someone logical, curious, and ready to take ownership of projects from the outset. You'll be part of a business that invests heavily in learning, career development, and continuous feedback - so if you're ambitious and solutions-focused, you'll be in great company.

About the Role

• As a Senior Technical Business Analyst, you'll join a team delivering bespoke configurations and product builds on a widely-used insurance SaaS platform.
• You'll work directly with clients to scope requirements, translate them into clear specifications, and oversee delivery - collaborating with internal developers and external stakeholders to ensure everything is implemented to a high standard.
• There's real variety - from complex implementation projects to supporting platform enhancements and helping shape client-facing solutions.

Key Responsibilities

• Leading client workshops to gather, analyse and document system requirements
• Translating complex needs into clear, logical technical specifications
• Managing delivery of insurance product builds and configurations
• Overseeing implementation projects and supporting quality assurance
• Liaising between technical teams, project stakeholders, and end users
• Identifying opportunities to improve the platform or streamline delivery processes
• Supporting proposals and client presentations where required
• Coaching junior analysts and contributing to internal training

What You'll Need

• Experience in a technical business analyst role (insurance/financial services preferred)
• Strong understanding of configurable SaaS platforms - Acturis, Open GI, SSP or similar experience highly desirable
• A degree in a STEM subject (2:1 or above) and strong academic background
• Logical, organised approach to problem solving and delivery
• Excellent communication skills and confidence working with clients
• A proactive mindset and willingness to take ownership of your work
• Comfortable balancing multiple projects and working cross-functionally

What's on Offer

• Competitive base salary, annual bonus and share scheme eligibility
• Structured development and fast-tracked progression for high performers
• Hybrid working model (up to 3 days from home per week)
• Clear promotion path and regular performance feedback
• Access to external training and qualifications
• Collaborative, high-achieving team with strong leadership support

This is a fantastic opportunity for a technical BA who wants to deepen their insurance SaaS expertise while growing within a high-performing, development-driven environment.
If you're ready to step up and work with one of the most widely adopted insurance platforms in the UK, we'd love to hear from you.

Apply now to explore the next step in your BA career.