Senior Technical Business Analyst

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Senior Technical Business Analyst, London

Client: MUFG Investor Services

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e4096a5f3ba7

Job Views: 6

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

We are seeking a detail-oriented and experienced Technical Business Analyst to join our IT team. The role involves overseeing the successful delivery of a software solution developed by an external vendor, ensuring integration with our internal architecture and data infrastructure. You will bridge the gap between our IT department, business operations, and external vendor by translating business needs into technical requirements and ensuring successful implementation.

This position requires coordination across multiple internal technology teams and projects, some following Agile (Scrum) methodologies, others operating in a more traditional, phased manner.

Working closely with the product management team, the Technical Business Analyst will act as the key technical interface for the vendor, ensuring alignment with internal standards, infrastructure processes, test environments, and deployment paths. The ideal candidate will be highly collaborative, detail-oriented, and adept at managing complex stakeholder landscapes and hybrid delivery models.

Responsibilities:

• Coordinate and oversee the technical delivery from the external vendor, ensuring alignment with internal architecture, data flows, and security standards.
• Act as the primary point of contact for the vendor regarding internal technology processes and environments.
• Develop and maintain detailed functional specifications, process flows, and use cases.
• Facilitate integration efforts across internal tech teams and delivery streams.
• Support the business product management team by translating requirements into technical steps for the vendor.
• Ensure compliance with internal testing, change, and release processes, guiding the vendor accordingly.
• Identify and address data requirements not met by existing sources within MUFG, managing dependencies to fulfill these needs.
• Collaborate with the PMO on tracking, reporting, risks, and issues to ensure effective project governance.
• Identify and mitigate technical risks throughout the project lifecycle.
• Manage stakeholder expectations and communication, ensuring transparency and alignment.
• Drive continuous improvement in delivery practices and processes.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Technical Business Analyst or similar role, especially with external vendor integration.
• Experience in IT project implementation and system integration.
• Strong understanding of Agile (Scrum) and Waterfall methodologies.
• Excellent collaboration and communication skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Understanding of business processes and IT infrastructure.
• Knowledge of IT systems, AWS platform, and software development processes.
• Familiarity with internal technical standards, infrastructure processes, and deployment paths.
• Proficiency in data analysis and visualization tools.

Additional Information:

MUFG Investor Services promotes a Hybrid Working approach, offering flexibility to work remotely while maintaining team connectivity. We provide an attractive compensation package including salary, medical insurance, pension scheme, professional subscription reimbursement, paid holidays, and gym membership assistance.

We appreciate all applications; only shortlisted candidates will be contacted. Please inform us of any accommodations needed during the recruitment process. All information will be kept confidential.

MUFG is an equal opportunity employer.