Payroll Manager

Portfolio Credit Control; Newcastle upon Tyne; On-site; GBP 48,000 - 64,000; Full time

Job summary

Portfolio Payroll in the Newcastle area is recruiting an experienced Payroll Manager to lead a payroll team, develop talent, and deliver a best-in-class service to a diverse client base.

The role focuses on building client relationships from day one, driving continuous improvement, and ensuring seamless payroll runs across multiple clients in a fast-paced, bureau environment.

Qualifications

• Proven experience as a Payroll Manager with team leadership.
• Experience in delivering a first-class payroll service for multiple clients.
• Bureau payroll experience in fast-paced environments.
• Ability to build long-term client relationships to ensure payroll continuity.

Responsibilities

• Managing a team of payroll professionals and guiding their career development.
• Driving profitability and liaising with sales to generate business.
• Building strong relationships with new clients from day one.
• Driving a culture of positive change and delivering a first-class payroll journey.
• Ensuring run results balance with new customers’ previous payroll providers.
• Guiding clients on service and system features, developing key relationships.
• Communicating clearly with excellent customer service.

Skills

Team management

Client service

Payroll leadership

Job description

Portfolio Payroll are excited to be working with our established client based in the Newcastle area to recruit an experienced Payroll manager to further strengthen their payroll team. This is a great opportunity to lead from the front building and developing a first class payroll team to exceed the expectations of their diverse client base. With total commercial responsibility and the ability to work autonomously and drive a culture of positive change and delivering a best in c lass payroll service.

This is a great opportunity to join an established team, leading from the front in a dynamic and progressive business.

As Payroll Manager

you’ll be leading a team of experienced payroller, developing talent and building a first class team at the forefront of our client experience,

A bit about you:

• An experienced Clients Payroll Manager, with team management experience.
• Experienced in supporting the payroll team to deliver a first class payroll service
• Bureau experienced: You thrive in the fast-paced bureau environment where variety, client service, and attention to detail are everything.
• Ability to build relationships to ensure the longterm security of the payroll bureau.

What you’ll be doing:

• Managing a team of Payroll professional and guiding them through their payroll career
• Driving profitability and liaising with an established and experienced sales team to generate business
• Building strong relationships with new clients from day one, becoming their trusted payroll partner.
• As Manager driving a culture of positive change and delivering a first class payroll journey
• Ensuring all run results balance perfectly with new customers’ previous payroll providers.
• Guiding clients on both service and system features, and developing key relationships
• Communicating clearly and concisely, always demonstrating excellent customer service.

52136GO

INDPAYN