Senior Team Manager - Payroll Advisory

Portfolio Payroll Limited; Ringway; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

Portfolio Payroll Limited in Manchester is seeking a Senior Payroll Team Manager to oversee a customer delivery payroll advisory team. The role offers some remote flexibility with office presence 3 days a week and involves managing a large team to support a diverse population with queries.

The ideal candidate has payroll advisory experience and strong communication skills to manage stakeholders and deliver customer-centric payroll services.

Qualifications

• Experienced payroll manager with payroll advisory experience.
• Excellent communicator with stakeholder management skills.
• Experience managing a team of payroll advisory staff.

Responsibilities

• Managing a diverse team of payroll advisors.
• Promoting a customer first culture of positive change.
• Managing the timeline and resource planning.
• Supporting on implementation strategies and timelines.
• Experienced in delivering a variety of process changes.

Skills

Payroll leadership

Stakeholder management

Team management

Communication

Job description

Senior Payroll Team Manager - Customer Delivery - Manchester - Permanent

Salary: up to £56000

Job Summary

We are currently supporting our client to recruit an experienced Payroll Services Manager to oversee a customer focussed Payroll advisory team. Based in the Greater Manchester Area, this role offers some flexibility to work remotely, being office based for 3 days per week. This is a fantastic BAU payroll position, managing a large team of payroll helpdesk operators to support a diverse work population with all queries. Our client is looking for an experienced team manager, driven to provide the highest level of customer experience.

Responsibilities

• Managing a diverse team of payroll advisors
• Promoting a customer first culture of positive change
• Managing the timeline and resource planning
• Supporting on implementation strategies and timelines
• Experienced in delivering a variety of process changes

The person

• Experienced payroll Manager, with payroll advisory experience
• Excellent communicator, with fantastic stakeholder management skills