Senior Support Worker - Swindon (Whitworth Road)

Iris Care Group; Swindon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay rate

Brand-new service launch

Progression and funded qualifications

Comprehensive induction and training

Supportive leadership and development

Job summary

Iris Care Group is launching a brand-new service at 187 Whitworth Road in Swindon and seeks a Senior Support Worker to lead the team from day one. You will deliver person-centred care to individuals with autism, learning disabilities and complex needs, championing the Building Better Lives framework, and supporting medication processes.

The role blends hands-on support with leadership duties, including supervising staff, rota management, and ensuring high care standards from the start.

Qualifications

• Essential: QCF Level 2 in Health & Social Care (or equivalent).
• Essential: Caring, reliable and empathetic values.
• Essential: Good communication and basic IT skills.
• Essential: Ability to work independently and as part of a team.
• Essential: Flexibility to work evenings, weekends and bank holidays.

Responsibilities

• Provide high-quality, person-centred support tailored to individual goals and Positive Behaviour Support plans.
• Support the Registered/Home Manager with delegated supervisory duties.
• Complete staff supervisions and appraisals.
• Lead, mentor, and inspire less experienced colleagues.
• Manage and upload rotas to maintain safe staffing levels.
• Administer and audit medication in line with policy.
• Promote independence, life skills, and community engagement.
• Act as a keyworker, completing monthly reviews and advocating for individuals.
• Maintain accurate records and ensure compliance with safeguarding and regulatory standards.
• Work flexibly across the service as required.

Skills

Empathy & communication

Teamwork & independence

Flexibility

IT basics

Education

QCF Level 2 in Health & Social Care (or equivalent)

Tools

Basic IT skills

Job description

Are you an experienced Support Worker looking for an exciting new challenge? Do you want to make a real difference in people's lives from day one?

Iris Care Group is thrilled to announce the opening of a brand-new service at 187 Whitworth Road, and we are looking for a passionate Senior Support Worker to join our launch team. This is a unique opportunity to help shape the service, lead a committed staff team, and deliver outstanding person-centred care.

About the Role:

As a Senior Support Worker, you will support individuals with Autism, Learning Disabilities, Behaviours that challenge, Physical Disabilities, Mental Health Conditions, Epilepsy, and Complex Needs.

You will champion our Building Better Lives (BBL) framework, embedding Active Support principles in everything you do. Your focus will be helping individuals live as equal citizens - promoting independence, choice, dignity, and meaningful community inclusion.

This role combines hands‑on support with leadership responsibilities, including supervising staff, contributing to rota management, supporting medication processes, and ensuring the highest standards of care from the very start of this new service.

Key Responsibilities

• Provide high-quality, person-centred support tailored to individual goals and Positive Behaviour Support plans
• Support the Registered/Home Manager with delegated supervisory duties
• Complete staff supervisions and appraisals
• Lead, mentor, and inspire less experienced colleagues
• Manage and upload rotas to maintain safe staffing levels
• Administer and audit medication in line with policy
• Promote independence, life skills, and community engagement
• Act as a keyworker, completing monthly reviews and advocating for individuals
• Maintain accurate records and ensure compliance with safeguarding and regulatory standards
• Work flexibly across the service as required

What We're Looking For

Essential:

• QCF Level 2 in Health & Social Care (or equivalent), willingness to work towards Level 3
• Caring, reliable, and empathetic values
• Good communication and basic IT skills
• Ability to work independently and as part of a team
• Flexibility to work evenings, weekends, and bank holidays

Desirable:

• Experience supporting people with Autism, Learning Disabilities, or Complex Needs
• Level 3 Diploma in Health & Social Care (or working towards)
• Experience supervising or mentoring staff
• Full UK driving licence

If you're ready to take the next step in your career and play a pivotal role in a new, vibrant service, we want to hear from you!

Benefits

• Competitive pay rate of £14.55 per hour
• Exciting opportunity to help launch a brand-new service
• Opportunities for progression and funded qualifications
• Comprehensive induction and ongoing training
• Supportive leadership and development culture
• The chance to truly change lives from day one