Senior Support Worker Sutton In Ashfield

Nottingham Community Housing Association Ltd; Mansfield; On-site; GBP 19,000 - 23,000; Full time

Job summary

Nottingham Community Housing Association Ltd is seeking a Senior Support Worker for Ashland Road West, a registered care home in Sutton-in-Ashfield providing person-centred care for up to 10 residents with learning and physical disabilities and complex healthcare needs. The role blends frontline support with around 25% of time on managerial tasks.

You will support service users with personal care, mealtimes, finances and medication, and cover a mix of early, late and waking night shifts across

Qualifications

• Team player with flexibility, good organisation and patience.
• Able to commit to a varied project rota including weekends.
• Strong communication and empathy; confident in risk management.

Responsibilities

• Develop and review person-centred support plans to exceptional standards.
• Complete admin tasks to ensure CQC compliance.
• Provide practice leadership and feedback to colleagues.
• Support safeguarding adults.
• Contribute to delivery of support for service users with behavioural challenges.

Skills

Flexible

Well-organised

Patient

Development mindset

Commit to rota

Prioritisation

Person-centred support

Communication

Empathy

Risk management

Job description

Are you a Support Worker looking for the next step in your career?

We are looking for 2 motivated Senior Support Workers to join our team at Ashland Road West. This is a great opportunity for experienced Support Workers to learn transferable skills, should you wish to go into a management role in the future. Please note we are not currently offering visa sponsorships.

The Service

Ashland Road West is a registered care home in Sutton-in-Ashfield, providing person-centred care for up to 10 residents with moderate to profound learning disabilities, physical disabilities, communication needs, and complex healthcare requirements. Every day, we do all we can to help our service users be as independent as possible by working together as a team and having their best interests at the heart of everything we do. We are looking for an enthusiastic team player to come and join our family of expert colleagues.

“Every day is different, and every day feels meaningful. We don't just provide care, we help people live the lives they choose. Knowing you’ve made a positive difference to someone's day is what keeps me motivated” – Current Colleague

Location & Travel

• Located 18 minutes from Mansfield town centre
• Drivers are highly desirable due to early shifts (7:00 AM) and limited public transport
• Nearest bus stop is a 10-minute walk and not reliable for early shifts
• Free on-site parking available for staff.

The Role

As a Senior Support Worker, you’ll carry out the usual Support Worker duties while also supporting with managerial tasks which includes office-based work. Around 25% of your time will be dedicated to these managerial duties.

You will support our service users with personal care, as well as support at mealtimes and throughout the day to have adequate food and fluids, to spend time in their community, participate in leisure activities, go shopping, attend appointments, and administrate their finances and medication. Please note that due to the needs of our service users, there may be elements of moving & handling and risk management involved in the role; as such, you will need to be willing and able to undertake these duties.

In addition to this, some of your duties will include:

• Developing and writing person-centred support plans as well as reviewing and updating existing plans when required to an exceptional standard.
• Completing a wide range of admin tasks which ensure compliance with CQC regulations.
• Provide practice leadership, which includes observing colleagues’ practice and giving feedback.
• Assume responsibility for safeguarding adults.
• Contribute to the design and delivery of support to service users who may present behavioural challenges.

Please refer to the role profile for more information.

Best thing about working here:

Seeing people develop new skills and trying something new for the first time - Support Worker

The impact we have:

“The support I get from my support worker is the difference between a good day or a bad day" – Service User

What We’re Looking For

• A team player who is flexible, well‑organised, patient and keen to develop
• You must be able to commit to the project rota which includes a mixture of early, late and weekend shifts, as well as waking nights and bank holidays
• You will be able to prioritise work effectively
• You will be committed to helping people achieve the best possible outcomes by providing person‑centred support
• You will be reliable and willing to go the extra mile to support both service users and colleagues
• Strong communication skills are vital for the role, along with the ability to demonstrate empathy and compassion
• A robust and safe approach to managing risk positively is key

While the role may present challenges, we provide comprehensive training and support to ensure our team members feel confident and well‑prepared from day one.

Working Hours

Our home is staffed 24 hours a day, 365 days per year, to meet the needs of our wonderful service users. You must commit to attend a mixture of shifts which are: early shifts (7:00 to 14:30), late shifts (14:30 to 21:00) and waking nights (20:45 to 07:15) across 7 days a week including weekends, bank holidays and Christmas and New Year.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under‑represented in this area and we particularly welcome suitable applications.