Senior Support Worker

Tamfol; United Kingdom; Remote; GBP 26,000 - 32,000; Full time

Job summary

Tamfol in the United Kingdom is seeking a Senior Support Worker to provide safe, relationship-based support to young people aged 16-18 in supported accommodation.

You will lead with empathy, mentor staff, and coordinate shifts while safeguarding, planning, and recording progress toward positive outcomes.

The role focuses on building trust, supporting education and training engagement, and maintaining accurate records in a challenging but supportive environment.

Qualifications

• Minimum 2 years of experience supporting young people.
• Enhanced DBS with children's barred list check.
• Strong safeguarding knowledge.
• Ability to build trusting, professional relationships.
• Experience managing challenging behaviour.
• Safer recruitment checks include DBS, employment history, references, right to work, and checks.

Responsibilities

• Act as safeguarding lead on shift.
• Recognise and respond to risk, including exploitation.
• Advocate for young people's safety and wellbeing.
• Coordinate shifts and provide clear guidance to staff.
• Maintain clear, accurate and reflective records.
• Monitor progress towards outcomes.
• Contribute to support plans and risk assessments.

Skills

Empathy

Relationship-building

Safeguarding knowledge

Mentoring staff

Education

Level 3 qualification

Job description

Reports to: Registered Service Manager / Deputy

Role

To provide safe, consistent and relationship-based support to young people aged 16-18 within supported accommodation.

This role is about more than overseeing shifts. It is about building meaningful relationships, understanding each young people's journey, and helping them move towards positive, realistic and sustainable outcomes.

As a Senior Support Worker, you will lead with empathy, model professionalism and create an environment where young people feel heard, respected and encouraged to grow.

Key Responsibilities

Safeguarding & Advocacy

• Act as safeguarding lead on shift
• Recognise and respond to risk, including exploitation
• Ensure concerns are recorded and reported appropriately
• Advocate for young people's safety and wellbeing

Relationship-Based Practice

• Take time to build trust and consistent relationships
• Understand each young people's strengths, goals and challenges
• Support them to develop independence at a pace that is right for them
• Encourage engagement in education, employment and training
• Promote confidence, resilience and positive decision-making

Leadership on Shift

• Coordinate shifts and provide clear guidance to staff
• Mentor Support Workers and model best practice
• Maintain calm, consistent leadership during challenging situations

Planning & Recording

• Contribute to support plans and risk assessments
• Maintain clear, accurate and reflective records
• Monitor progress towards outcomes
• Minimum 2 years' experience supporting young people
• Strong safeguarding knowledge
• Passion for supporting young people to achieve positive outcomes.
• Ability to build trusting, professional relationships
• Experience managing challenging behaviour
• Level 3 qualification (or working towards)
• Enhanced DBS with childrens barred list check

Safer Recruitment Requirements

Enhanced DBS; full employment history; references; right to work; qualification checks; fit and proper checks; conflict of interest declaration.

This role is subject to safer recruitment checks in line with:

• The Children Act 1989
• Ofsted
• The Supported Accommodation (England) Regulations 2023

For further information please contact [e-mail]