Senior Support Worker

Optimo Care Group; Tendring; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Flexible Working

Comprehensive Training

Career Progression

Supportive Team Environment

Employee Assistance Program

Job summary

CFT Care LTD, part of Optimo Care Group, is recruiting for a senior support role in Clacton on Sea. You will lead care services, manage medications, and ensure compliance with care plans across shifts.

We seek experienced leaders with strong communication, empathy, and the ability to work independently while supporting a multi-disciplinary team. Full UK driving licence and weekend flexibility preferred.

Qualifications

• Experience as a senior support worker or similar in health and social care.
• Ability to lead and manage a team and provide clear handovers.
• Knowledge of medication management and safety regulations.

Responsibilities

• Overseeing the running of the service(s) and ensuring care plans are followed.
• Managing and administering medication as per policy.
• Conducting checks and audits to ensure quality and safety.
• Supporting the team and providing guidance to support workers.
• Assisting with two-person care and shift handovers with clear documentation.
• Providing additional support outside the home when needed and reporting to the Service Manager.

Skills

Leadership

Communication

Medication management

Health and safety knowledge

Empathy

Independent work

Education

NVQ Level 3 in Health and Social Care

Job description

£13.07-£13.79 per hour

Hours: 24-36 hours per week (Flexibility to work every other weekend)

Shift Patterns: Days and Nights available

Location: Clacton on Sea

Are you passionate about empowering others to live full, independent, and meaningful lives? If you’re caring, compassionate, and committed to making a positive impact, we’d love to hear from you.

At CFT Care LTD we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it’s homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference.

About The Role

CFT Care LTD is a trusted and compassionate provider of health and social care services. We support individuals in their own homes, assisting those with a variety of health needs, including learning disabilities, mental health issues, physical disabilities, and those requiring assistance with personal care.

Key Responsibilities

• Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans.
• Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures.
• Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
• Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care.
• Assisting with double-up work: Providing support with two-person care as required.
• Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication.
• Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
• Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
• Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team.

What You’ll Bring:

• Experience in a senior support worker or similar role within the health and social care sector.
• Strong leadership and team management skills.
• Excellent communication skills with the ability to provide clear and detailed handovers.
• Experience with medication management and knowledge of health and safety regulations.
• Ability to manage challenging situations with empathy and professionalism.
• A commitment to person-centred care and ensuring the dignity of those supported.
• Ability to work well independently and as part of a team.
• NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
• Weekend availability (alternative)
• Full UK driving licence

Flexibility and willingness to support people outside the home setting when necessary.

Benefits Of Working With CFT LTD.

• Flexible Working:Permanent contracts with flexibility to accommodate work-life balance.
• Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
• Career Progression: Opportunities for career advancement within our growing organisation.
• Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
• Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
• Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
• Refer-a-Friend Scheme: - In addition to the benefits outlined above, CFT Care Ltd will cover the cost of your DBS check and will pay your hourly rate for attendance at any required pre-employment training. Payment for training will be made following the commencement of your full-time role

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