Senior Support Worker

Partnersinsupport; Stevenage; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Sleep-in duties

On-call weekends

Overtime opportunities

Birthday day off

Job summary

Partners in Support in Stevenage is seeking a Senior Support Worker to lead the staff team and provide day-to-day leadership for person-centred support. You will coach, supervise, and mentor colleagues to ensure high standards of care and a positive workplace culture.

The role requires flexibility across shifts and weekends, with opportunities for development within an Outstanding organisation. A full UK driving licence is essential.

Qualifications

• Minimum 1 year experience supporting adults with learning disabilities and/or autism.
• Commitment to empowering people.
• Ability to work closely with families and outside agencies.
• Must have a full UK driving licence.
• Willing to work weekdays, weekends, evenings and bank holidays.

Responsibilities

• Lead day-to-day staff support and coaching through supervisions and 1:1 support.
• Ensure high-quality, person-centred support is delivered consistently.
• Create a positive culture where colleagues and people supported thrive.
• Collaborate with Locality Manager to guide staff and cover shifts as needed.
• Participate in regular supervision, performance reviews and ongoing communication.

Skills

Disability care

People empowerment

Family liaison

Calm under pressure

Driving licence

Job description

Senior Support Worker

Department: Support Roles

Employment Type: Permanent - Full Time

Location: Stevenage

Compensation: £13.91 - £15.13 / hour

Description

Do you have experience of supporting adults with learning disabilities and/or autism? Are you looking for a step up into a Senior Support Worker role? If so, we'd love to hear from you.

When you join us, you’ll become part of an organisation which is CQC rated ‘Outstanding’. Our team has won numerous national and local awards for leading the way in person-centered support.

This vacancy is based in Stevenage.

About us

With us, you’ll never be just a number; you’ll be part of a close-knit team that genuinely cares about the people we support, and each other. Since 2008, Partners in Support has provided supported living services across Hertfordshire. We’re proud to be a local, values-led organisation that puts people before growth. We believe in dignity, respect, compassion, and partnership, supporting people to live the lives they choose in their own homes and communities.

About the role

Joining us as a Senior Support Worker, you'll work alongside the Locality Manager to provide day-to-day leadership and support to the staff team, ensuring high-quality, person-centred support is delivered consistently.

You’ll lead by example, provide coaching and guidance through supervisions, observations, and 1:1 support, and help create a positive culture where both colleagues and the people we support can thrive.

We offer a welcoming environment where teamwork, kindness and mutual support are valued. Through regular check-ins, meaningful supervision, performance reviews and ongoing communication, you'll feel supported both personally and professionally.

We also invest heavily in training and development. From a comprehensive induction to specialist learning opportunities, leadership development & career progression pathways, we'll help you build your confidence, develop new skills, and achieve your career goals.

The shift patterns are (approximately, subject to change): 7.15am to 2.45pm, 2.45 to 10pm, 10pm to 7.15am. We need you to be as flexible as possible to cover these shifts within a small team, all dedicated to one person. If you are employed full-time, you will work 5 shifts over 7 days.

Skills, Knowledge and Expertise

• Minimum of 1 years’ experience supporting adults with learning disabilities and/or Autism.
• A commitment to empowering people.
• Ability to work closely with families and outside agencies.
• Ability to take responsibility and remain calm in difficult situations.
• Willing to work weekdays, weekends, evenings and bank holidays.
• Must have a full UK driving license.

Benefits

As a Lead Support Worker with Partners in Support, you have the flexibility to increase your earnings with sleep in duties, overtime and on-call duties. With these opportunities, Lead Support Workers earn on average* £41,000 per year, with the potential to boost your salary even further.

What We Offer:

• The pay rates are £13.91 per hour to £15.13 per hour. With the higher rate, will be working one on-call weekend per month in addition to your usual hours. Plus £75 per sleep-in shift worked.
• Enjoy a paid day off on your birthday plus additional days off for length of service
• Full induction and bespoke training with regular updates and progression
• Guaranteed hours
• Access to rewards and discounts via The Care Professional Academy
• Costco card, Blue Light Discount card & Paid DBS check
• A friendly, supportive working environment
• Long Service Awards, employee of the month and yearly events
• Employee Assistance Program.
• Overtime opportunities available.
• Opportunities for career advancement within our ‘Outstanding’ organisation

*Salary information is based on an analysis of actual full‑time employees’ salaries for 2024-25.

Ready to Make a Difference?