Senior Support Worker

Hertfordshire County Council; Stevenage; On-site; GBP 31,537 - 34,434; Full time

Job summary

Hertfordshire County Council is seeking a Senior Support Worker in Hertfordshire to lead shifts, oversee a team, and support adults with various disabilities in their homes and on site. The role includes personal care, medication assistance, and coordinating training or health and safety tasks.

The position offers 37 hours per week, a starting salary of £31,537 rising to £34,434 per year, plus a 6% MUSHA weekend payment, and a pathway towards management with excellent support.

Qualifications

• Experience as a Support Worker with the ability to support personal care.
• RQF Level 2 award or equivalent; willingness to undertake Level 3.
• UK right-to-work; sponsorship not offered.

Responsibilities

• Meet basic daily needs and help residents achieve their goals.
• Assist with personal hygiene, eating and drinking.
• Keep living spaces clean and tidy, and help with mobility and medication where appropriate.
• Attend health appointments and participate in social activities with residents.
• Update paperwork using IT systems and coordinate shifts.

Skills

Supervisory experience

Support Worker experience

Personal care

Education

RQF Level 2 award or equivalent

Willingness to undertake RQF Level 3 award

Tools

Moving and handling equipment

Job description

Job Introduction

Job Title: Senior Support Worker

Starting Salary: £31,537 progressing to £34,434 per annum plus 6% MUSHA payment for weekend working – Pay award pending

Hours: 37 hours per week

Location: Hertfordshire

Contract Type: Permanent

Directorate: Adult Care Services

Positions available

• Apton Road - Bishops Stortford - 37 hours per week
• Scarborough House Supported Living Service - Stevenage - 37 hours per week

About The Team

People flourish in the right environment, with the right support – is this you? Are you an experienced Support Worker wanting to progress whilst supporting people to live their best lives? Come and work for a trusted employer who will value you and support your development.

Who We Are

Our supported living and short breaks services support adults with various disabilities. Some have learning or physical disabilities and need high levels of physical support, others can meet their own day‑to‑day needs but may have behaviours of concern, mental ill‑health or just a need for support to get through their everyday lives.

About The Role

Working in people’s own homes on our sites, to support them with:

• Meeting their basic daily needs and achieving their goals
• Personal hygiene, eating and drinking
• Keeping their homes clean
• Managing their money
• Taking their medication
• Attending health appointments
• Joining in with social and leisure activities at home and in their local community
• Updating paperwork using IT systems

In short breaks, people rely on you to support them to enjoy their time away from home while their carers have a well‑deserved break.

As a Senior Support Worker, you will lead shifts – overseeing the team and dealing with day‑to‑day challenges, supervise others and take on an additional area of responsibility such as coordination of training or health and safety.

Our services need you to support people with personal care, in some this involves using moving and handling equipment and, in those services, you would need to be physically able to manage this type of work.

Our roles involve shift work on either days or nights, including weekends and bank holidays. Some roles require you to sleep in.

This is a fantastic opportunity to take a step towards management with great support.

About You

Essential:

• You need to have some experience as a Support Worker for this role and to hold an RQF Level 2 award or equivalent. If successful you must be willing to undertake an RQF level 3 award – we will support you with all the additional training you need.
• Our services require supporting individuals with personal care including bathroom support, mobility aids, and dietary needs (training provided). This includes the use of moving and handling equipment, so it’s important that you’re physically capable of performing these tasks safely and effectively.
• We welcome applications from candidates who currently reside in the UK with established proof of right-to‑work documentation. We are not able to offer sponsorship at this time for this role.

Interview Date: Interviews will be arranged as and when new applications are received.

How To Apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

To hear more about this opportunity please [e-mail] an informal discussion about the role.

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.