Senior Support Worker

Voyage-Care; Reading; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Enhanced weekend pay

Premium overtime rates

Wagestream access

Blue Light Card discounts

GP and wellbeing support

Health plans including family cover

Job summary

Voyage Care is seeking a dedicated Senior Support Worker for our Tilehurst, Reading service. You will lead a team, oversee shifts and inductions, and ensure high-quality person-centred care across complex needs environments.

You will support the Service Manager with day-to-day operations, manage medication orders, and help service users maintain independence. The role offers training and development within a supportive team culture.

Qualifications

• Level 3 Diploma in Health & Social Care (or equivalent).
• Proven leadership and communication skills.
• Experience supporting individuals with complex needs.

Responsibilities

• Lead and support staff during shifts.
• Assist with rota planning and shift allocations.
• Support induction and development of new team members.
• Conduct supervisions and provide guidance to colleagues.
• Manage and order medications.
• Support service users with financial management where required.
• Promote person-centred care and positive outcomes.
• Provide hands-on support and lead by example.

Skills

Leadership

Communication

Team management

People skills

Education

Level 3 Diploma in Health & Social Care

Job description

Senior Support Worker - Tilehurst, Reading

£13.74 per hour

Typical Shifts: Must be flexible to work weekends

• Early Shift: 7:30am - 2:30pm
• Late Shift: 2:30pm - 9:30pm

Join Voyage Care and Feel Valued

At Voyage Care, we recognise and reward the dedication of our colleagues. Alongside a rewarding career, you'll benefit from:

• Enhanced evening and weekend pay, with an additional 50p per hour (T&Cs apply)
• Premium overtime rates with an additional £1 per hour (T&Cs apply)
• Wagestream, giving you access to up to 40% of your earned pay before payday
• Funded Blue Light Card with access to hundreds of discounts
• 24/7 GP and wellbeing support for you and your family
• Access to cash health plans, including family cover
• Enhanced retirement leave
• Long service recognition awards
• Excellent training, development and career progression opportunities

About the Role

We're looking for a passionate and experienced Senior Support Worker to join our friendly and dedicated team in Tilehurst, Reading. This residential service supports adults with a range of complex needs, and we're seeking someone who is committed to making a positive difference every day.

As a Senior Support Worker, you'll play a key role in supporting people to live fulfilling and independent lives, while also assisting the Service Manager with the day-to-day running of the service.

Your responsibilities will include:

• Leading and supporting the staff team during shifts
• Assisting with rota planning and shift allocation
• Supporting the induction and development of new team members
• Conducting supervisions and providing guidance to colleagues
• Managing and ordering medication
• Supporting service users with financial management where required
• Promoting person-centred care and positive outcomes
• Providing hands-on support and leading by example

About You

We're looking for someone with both the right experience and values.

Essential requirements:

• Previous experience working as a Senior Support Worker
• Level 3 Diploma in Health & Social Care (or equivalent)
• Strong leadership and communication skills
• Experience supporting individuals with complex needs, including:
  • Behaviours of distress
  • Mental health conditions
  • Autism
  • Acquired brain injury (ABI)
  • Trauma-informed support
  • Forensic backgrounds

You will be compassionate, resilient, patient, and passionate about helping others achieve their goals and maximise their independence.

Why Voyage Care?

At Voyage Care, we believe in encouraging people to Be You. We celebrate individuality and create an inclusive environment where everyone feels valued and respected.

Through our Grow Together programme, you'll receive ongoing training, support, and opportunities to develop your career, whether you're looking to strengthen your leadership skills or progress into management.

All offers of employment are subject to satisfactory DBS checks and references.