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Senior Support Worker

Dudley Council

Presteigne

On-site

GBP 24,000 - 30,000

Full time

2 days ago
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Job summary

Dudley Council is seeking a dedicated Senior Support Worker to join their team, focusing on facilitating safe hospital discharges. The role includes managing care capacity and liaising with healthcare professionals. This permanent position offers a structured rota and a supportive environment within the health and social care sector.

Qualifications

  • Experience in health and social care settings.
  • Ability to work on computer systems accurately.

Responsibilities

  • Assist in managing the demand for care capacity.
  • Liaise with hospital professionals for safe discharges.
  • Accurate recording of case notes and reports.

Skills

Communication
Teamwork
Problem Solving

Education

Relevant Social Care Qualification

Job description

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Job Details

Post: Senior Support Worker

Hours: 37 per week (permanent)

Salary: Grade 6

Location: Brierley Hill Health and Social Care Centre or various locations across Dudley borough

An excellent opportunity has arisen to work within Assessment and Independence as a full time Senior Support Worker. Your primary role will be to support the hospital discharge process. You will be working a set rota pattern which includes weekends, evenings and bank holidays, for which relevant enhancements will be paid.

The Role

Your main duties will include

  • Assisting in managing the demand for care capacity and ensuring safe discharge and care provision.
  • Working on computer systems to support the discharge process.
  • Liaise with hospital professionals to ensure safe discharges.
  • Liaise with care agencies, Service Users and family members to ensure safe discharges.
  • Accurate recording on case notes.
  • Accurate recording on spreadsheets to ensure detailed reports can be completed.
  • Re-start of care for Service Users of Dudley.
  • To be involved in a duty rota and have knowledge of this.
  • This post is subject to an enhanced DBS check.


For further information or an informal discussion about this post, please contact Leah Turley on 01384 817200 or via e-mail on: leah.turley@dudley.gov.u k

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

Attached documents

Senior Support Worker JD May 19.doc

Senior Support Worker PS May 19.doc

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About Dudley Council

It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve.

At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities.

We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk

We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves.

In joining a local authority that serves 320,000 residents you will become an integral part of a council that:

  • is ready to embrace change, providing an environment in which you will be encouraged to make your mark
  • is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services
  • has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people
  • wants borough residents to have their say through our community forums
  • dedicates time to meaningful consultation and listen to the views of our residents
  • is working with the community to encourage active involvement of our residents


We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan , Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.info

Company Info

Website

http://www.dudley.gov.uk/

Telephone

01384 811300

Location

Dudley Metropolitan Borough Council

Council House

Priory Road

Dudley

West Midlands

DY1 1HF

United Kingdom

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Other
Job function
  • Job function
    Other
  • Industries
    Government Administration

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