Senior Support Worker

Cambian Group Plc; Dudley; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Exclusive discounts at major retailers

Health benefits (dental and optical)

Fully funded induction

Job summary

Cambian Group Plc is seeking a Senior Support Worker in Dudley, West Midlands to support young people aged 8–18 with daily routines, care, and activities. You will help with school prep, meals, and plan engaging activities, while maintaining a warm home-like setting.

The role includes leading shifts, building relationships, and keeping essential records to ensure high-quality care. Some days are challenging, but the impact is meaningful and rewarding.

Qualifications

• Warm, patient and a great listener.
• NVQ Level 3 in Residential Childcare or equivalent qualification.
• Driver with full UK driving licence is required.

Responsibilities

• Support young people with daily routines (getting ready for school, meals, activities).
• Create a warm, homely environment by light housekeeping.

Skills

Warm personality

Patience

Active listening

Encouragement

Outcome-focused

Education

NVQ Level 3 in Residential Childcare

Job description

Senior Support Worker

Location: Dudley

Pay: Up to £37,000 (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Senior Support Worker, based within West Midlands every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As a Senior Support Worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

Create a warm, homely environment by helping with light housekeeping.

Lead shift and deputise home manager

Build strong, meaningful relationships and provide emotional support.

Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.

Keep essential records to ensure the best possible care.

Where You’ll Do It

Fensgrove is a beautiful house that lives up to the expectation of being a home. It is decorated to a high standard with lots of homely characteristics, such as warm wallpaper, soft furnishings and accessories to match. Fensgrove is blessed to have a large outdoor space with a big garden and looks out onto the local nature reserve – which is beautiful to sit and look at on a lovely evening as the sun goes down. The garden is full of playful toys and a large paddling pool for those wonderful summer days.

At Fensgrove we support our children at Fensgrove with providing a nurturing environment, talking to our children and showing them love and support, providing them with guidance and caring advice. We use our knowledge, understanding and aspects of PACE to help the children cope with any challenges that they may face. Our aim here at Fensgrove is to inspire children, be role models and show the children their own self-worth. The children make us feel whole and show us that we are making a difference to their lives through their progress and words of thanks.

We are one big happy family and this works so well with our homely environment. The team thrive when they come together and can see the difference they make upon reflection. We regularly share, good news and progress made during team meetings and have a moment where we can reflect and give people words of encouragement and advice if needed. We support each other as a team each and every day and we support the children all of the time – through nurture, care and attention.

Who You Are

Warm, patient, a great listener and encourager - focused on achieving outcomes for others.

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a residential setting.

Why Join Us?

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24/7 support: Helpline and hardship grants via the CareTech Foundation

A Welcoming Home: Work in a comfortable and well-designed space

Expert Training: Two weeks of fully funded induction

Career Growth: Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion

Supportive Team: Work with people who care as much as you do

Your Next Step

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

"CareTech Community Services are proud to inform you that they are a Disability Confident Leader."

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo and enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.

Senior Support Worker - Dudley