Senior Support Worker

Priory Group; Cilfynydd; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Contributory pension

Flexible benefits

Development opportunities

IPD sponsorship

Leadership development

Long service award

Refer a friend bonuses

Job summary

Priory Daffodil House in Pontypridd, South Wales, seeks a Senior Support Worker to lead day-to-day operations and coach a team providing person-centred care to adults with autism and complex needs.

You will supervise staff, ensure high-quality care, and support residents to live more independent lives, while maintaining compliant practices and developing your leadership skills within a supportive Priory environment.

Qualifications

• Previous experience as a Support Worker or Senior Support Worker is essential.
• Strong leadership and communication skills.
• Ability to supervise, coach, and motivate others
• Committed to promoting choice, dignity, and independence for those we support.
• Knowledge of care standards, policies, and safeguarding practices.
• Reliable, flexible, and proactive in problem-solving.
• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures

Responsibilities

• Supervise and support the delivery of person-centred support and care
• Provide leadership during shifts, including handovers, role allocation, and effective communication.
• Ensure residents have person-centred plans in place and are supported to participate in meaningful activities.
• Deliver team supervisions and contribute to professional development.
• Administer medication safely and in line with procedures.
• Manage service users’ finances and contribute to budget management in accordance with policy.
• Complete and oversee accurate record-keeping, reporting, and compliance with legislation.
• Monitor and support team performance, addressing immediate operational issues as needed.
• Maintain up-to-date training and knowledge to ensure safe and effective practice.

Skills

Leadership

Communication

Supervision

Care standards

Problem-solving

Empathy

Team motivation

Flexibility

Job description

Senior Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Permanent - Full Time

Location: Daffodil House

Compensation: £14.25 / hour

Description

Priory Daffodil House is a residential service in Pontypridd, South Wales. We provide support to males and females between the ages of 18 and 65, who are on the autistic spectrum who may also be presenting with complex needs.

We aim to help residents create and achieve goals, in order to lead a fulfilled and enriched life.

What you'll be doing

We are seeking an experienced and motivated Senior Support Worker to join our team. In this role, you will act as a positive role model, providing effective supervision and guidance to support staff, ensuring high-quality, person-centred care is delivered at all times.
You will play a key role in supervising day-to-day operations, coaching colleagues, leading team meetings, and ensuring the people who use our service are supported to live fulfilling, independent lives.

Key Responsibilities:

• Supervise and support the delivery of person-centred support and care


• Provide leadership during shifts, including handovers, role allocation, and effective communication.


• Ensure residents have person-centred plans in place and are supported to participate in meaningful activities.


• Deliver team supervisions and contribute to professional development.


• Administer medication safely and in line with procedures.


• Manage service users’ finances and contribute to budget management in accordance with policy.


• Complete and oversee accurate record-keeping, reporting, and compliance with legislation.


• Monitor and support team performance, addressing immediate operational issues as needed.


• Maintain up-to-date training and knowledge to ensure safe and effective practice.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

About You:

• Previous experience as a Support Worker or Senior Support Worker is essential.


• Strong leadership and communication skills.


• Ability to supervise, coach, and motivate others


• Committed to promoting choice, dignity, and independence for those we support.


• Knowledge of care standards, policies, and safeguarding practices.


• Reliable, flexible, and proactive in problem-solving.


• A caring and respectful approach to supporting others.


• Ability to work flexibly and think innovatively.


• Strong communication and relationship-building skills.


• Commitment to upholding professional standards, policies, and procedures

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Contributory pension scheme


• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)


• Access to development opportunities


• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel


• Leadership & management development


• Long service award


• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.