Senior Support Worker

Priory; Abergavenny; On-site; GBP 26,100 - 31,900; Full time

Benefits offered by this job

Contributory pension scheme

Flexible benefits

Access to development opportunities

Sponsorship of professional qualifications

Relocation support up to £3000

Job summary

Priory is looking for an experienced Senior Support Worker at Ty Ffynu in Abergavenny. You will supervise day-to-day operations while providing guidance and support to staff, ensuring high-quality, person-centred care for residents with mental health needs.

The role requires significant experience and strong leadership skills. We offer a contributory pension, flexible benefits, and support for personal development, alongside a commitment to promote the independence of those in our care.

Qualifications

• Previous experience as a Support Worker or Senior Support Worker is essential.
• Ability to work flexibly and think innovatively.
• Commitment to promoting choice, dignity, and independence for those we support.

Responsibilities

• Supervise and support the delivery of person-centred support and care.
• Provide leadership during shifts, including handovers and role allocation.
• Ensure residents are supported to participate in meaningful activities.

Skills

Leadership and communication skills

Ability to supervise and coach others

Resilience

Empathy

Problem-solving

Job description

Department: Healthcare Assistants and Support Workers

Location: Ty Ffynu

Compensation: £13.95 / hour

Ty Ffynu is located in Abergavenny and offers residential support for four adults with mental health needs and learning disabilities. Our team uses a holistic, person‑centred approach, supported by a multidisciplinary team on site, to encourage residents to make their own choices and live independently. We also support individuals with complex needs, communication challenges or a forensic background.

What you’ll be doing

We are seeking an experienced and motivated Senior Support Worker to join our team. In this role, you will act as a positive role model, provide effective supervision and guidance to support staff, and ensure high‑quality, person‑centred care is delivered at all times.

You will play a key role in supervising day‑to‑day operations, coaching colleagues, leading team meetings, and ensuring the people we support live fulfilling, independent lives.

Key Responsibilities

• Supervise and support the delivery of person‑centred support and care
• Provide leadership during shifts, including handovers, role allocation, and effective communication
• Ensure residents have person‑centred plans and are supported to participate in meaningful activities
• Deliver team supervisions and contribute to professional development
• Administer medication safely and in line with procedures
• Manage service users’ finances and contribute to budget management in accordance with policy
• Complete and oversee accurate record‑keeping, reporting and compliance with legislation
• Monitor and support team performance, addressing immediate operational issues as needed
• Maintain up‑to‑date training and knowledge to ensure safe and effective practice

What you’ll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

About You

• Previous experience as a Support Worker or Senior Support Worker is essential
• Strong leadership and communication skills
• Ability to supervise, coach and motivate others
• Committed to promoting choice, dignity and independence for those we support
• Knowledge of care standards, policies and safeguarding practices
• Reliable, flexible and proactive in problem‑solving
• A caring and respectful approach to supporting others
• Ability to work flexibly and think innovatively
• Strong communication and relationship‑building skills
• Commitment to upholding professional standards, policies and procedures

Social Care Wales

Since October 2022, it has been mandatory that all care workers in Wales must register themselves with Social Care Wales.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations, full training and numerous pathways into leadership and qualified clinical positions.

• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes such as gym membership, IT technology (laptops, tablets, smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses
• Relocation support (including payment for accommodation or moving costs) up to £3000 (terms apply)