Senior Support Worker

Careline Lifestyles - Lyons Court; Bishop Auckland; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

£13.52 per hour

Permanent, full-time contract

Career progression

Health and wellbeing benefits

Free on-site parking

Uniform provided

Company pension

Job summary

Durham Careline is seeking an experienced Senior Support Worker to supervise Support Workers and provide person-centred care for residents with complex needs. You will work with families and healthcare professionals to ensure safe, high-quality support while promoting dignity and independence.

The role offers permanent, full-time hours (40 per week) at Evenwood, Bishop Auckland, with DBS checks and opportunities for professional development. We value teamwork and a compassionate approach to care.

Qualifications

• Previous experience in health or social care.
• Experience providing personal care and daily living support.
• Experience of supporting individuals with complex needs or challenging behaviours.
• Caring, patient and empathetic approach.
• Ability to remain calm and professional in different situations.
• Strong communication and teamwork.
• Leadership experience and ability to support other workers.
• Commitment to dignity, independence and person-centred care.

Responsibilities

• Supervise and support Support Workers, helping to maintain high standards of care.
• Provide person-centred support to residents with a range of complex needs.
• Support individuals who may present with behaviours that can be challenging, following care plans.
• Assist with personal care and daily living activities, promoting dignity and independence.
• Safely administer medication and maintain medication records.
• Help develop and review care plans, risk assessments and support plans.
• Support residents with mobility and physical disabilities.
• Organise and encourage participation in activities and outings.
• Attend MDT meetings and contribute to care planning and reviews.
• Work alongside nurses, healthcare professionals, families and other team members.
• Record incidents and report changes or concerns regarding wellbeing.
• Support mealtimes and assist residents as required.
• Maintain high standards of cleanliness, hygiene, health and safety.
• Medication training and competent handling and administration - essential.
• Experience in health or social care setting.

Skills

Health care experience

Personal care

Leadership

Communication

Dignity & person-centred care

Calm under pressure

Job description

We are looking for an experienced and dedicated Senior Support Worker to join our team.

As a Senior Support Worker, you will play an important role in supporting the Nurse in Charge and providing guidance to our Support Workers, helping to ensure that the people we support receive safe, high-quality and person-centred care.

Our residents have a range of complex needs, including acquired brain injuries, neurological conditions, mental health needs, learning disabilities and physical disabilities. Some individuals may also display behaviours that can be challenging, so we are looking for someone who is confident, patient and able to respond calmly and professionally when situations arise.

The role is varied and can include personal care, mobility support, medication, daily activities and supporting residents to maintain their independence and dignity. You will work closely with colleagues, families and healthcare professionals to provide the best possible support to those in our care.

Key Responsibilities

• Supervise and support Support Workers, helping to maintain high standards of care.
• Provide person-centred support to residents with a range of complex needs.
• Support individuals who may present with behaviours that can be challenging, following their care plans and agreed support strategies.
• Assist with personal care and daily living activities where required, always promoting dignity, choice and independence.
• Safely administer medication and maintain accurate medication records.
• Help develop and review care plans, risk assessments and support plans.
• Support residents with mobility and physical disabilities.
• Organise and encourage participation in activities, outings and meaningful occupation.
• Attend MDT meetings and contribute to care planning and reviews.
• Work alongside nurses, healthcare professionals, families and other members of the support team.
• Record incidents and report any changes or concerns regarding residents' wellbeing.
• Support mealtimes and assist residents where required.
• Maintain high standards of cleanliness, hygiene, health and safety.
• Medication training and demonstrable competence in the safe handling and administration of medication - essential.
• Previous experience working within a health or social care setting.
• Experience providing personal care and supporting individuals with daily living needs.
• Experience of supporting individuals with complex needs and/or behaviours that can be challenging.
• A caring, patient and empathetic approach.
• The ability to remain calm and professional in different situations.
• Strong communication skills and the ability to work well as part of a team.
• Ability to demonstrate leadership and support other Support Workers.
• A commitment to promoting dignity, independence and person-centred care.

About Us

At Durham Careline, we are a family-run specialist provider of residential and nursing care, dedicated to supporting adults with acquired brain injuries, neurological conditions, mental health needs, learning disabilities and complex physical disabilities.

Our focus is on empowering people to live life to the fullest, maintain their identity and improve their quality of life.

Benefits of Working for Durham Careline

• £13.52 per hour
• Permanent, full-time contract with guaranteed hours
• Support for professional development and career progression
• Access to a range of health and wellbeing benefits
• Free on-site parking
• Uniform provided
• Company pension scheme

Additional Information

LOCATION: EVENWOOD, BISHOP AUCKLAND

SHIFT PATTERN: 40 HOURS PER WEEK

We are committed to safeguarding and promoting the welfare of the people we support. An Enhanced Disclosure and Barring Service (DBS) check will be required.