Senior Support Worker

Careline Lifestyles - Wilkinson Park; Morpeth; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free onsite parking

Uniform provided

Company pension scheme

Wellbeing benefits

Job summary

Careline Lifestyles - Wilkinson Park in Harbottle, Morpeth is seeking a Senior Support Worker to lead a team of Support Workers and ensure outstanding person-centred care. You will provide hands-on support with daily living activities, promote independence, and contribute to care planning while safeguarding residents' dignity.

The role includes administering medication, liaising with multidisciplinary teams, families and external professionals, and maintaining accurate documentation.

Qualifications

• Level 3 Safe Handling of Medication Certificate is required.
• Enhanced DBS check is required.
• Previous experience in a care or medical setting.
• Caring, patient and empathetic with strong communication.

Responsibilities

• Lead, supervise and support Support Workers to maintain high standards of care.
• Deliver personal care promoting independence, dignity and choice.
• Coordinate activities, outings and social opportunities for residents.
• Attend MDT meetings and contribute to assessments and care planning.
• Safely administer medications in line with policies and laws.
• Maintain accurate records including daily notes and incident reports.
• Assist in developing and updating individual care plans and risk assessments.
• Support mobility and rehabilitation activities.
• Assist during meals to ensure nutritional support.
• Uphold hygiene and infection-control standards.
• Report changes in residents' health or needs promptly.

Skills

Leadership

Communication

Empathy

Patient‑centred care

Education

Level 3 Safe Handling of Medication Certificate

Job description

Benefits of Working for Careline Lifestyles

• Permanent, full-time contract with guaranteed hours
• Comprehensive support for professional development and career progression
• Access to a range of health, well-being, and employee assistance benefits
• Free onsite parking and uniform provided
• Company pension scheme
• Supportive, inclusive, and team-oriented working environment

About the Role

We are looking for a committed, knowledgeable, and compassionate Senior Support Worker to join our dedicated team in Harbottle, Morpeth. In this vital role, you will support the management team and take an active lead in overseeing a team of Support Workers to ensure that every resident receives the highest possible standard of person-centred care.

As a Senior Support Worker, you will be responsible for providing hands‑on support with daily living activities, encouraging independence, and safeguarding the dignity and well-being of each individual. You will also take on key clinical responsibilities such as administering medication, contributing to care planning, and ensuring accurate documentation.

You will play a central role in creating a homely, nurturing environment by coordinating meaningful activities, supporting residents with mobility and personal care, and liaising closely with multidisciplinary teams, families, and external professionals. This is a role where your leadership skills and commitment to exceptional care can make a real and lasting difference in people's lives.

Key Responsibilities:

• Lead, supervise, and support Support Workers to maintain outstanding standards of care
• Deliver compassionate personal care while promoting residents’ independence, dignity, and choices
• Organise, coordinate, and participate in enriching activities, outings, and social opportunities
• Attend MDT (multidisciplinary team) meetings and contribute actively to assessments and care planning
• Administer medication safely in line with internal policies and legal frameworks
• Maintain clear, accurate, and up-to-date records, including daily notes and incident reports
• Assist in developing, reviewing, and updating individual care plans and risk assessments
• Support residents with mobility, physical disabilities, and rehabilitation activities
• Assist during mealtimes, ensuring residents receive appropriate nutritional support
• Uphold stringent hygiene and infection‑control standards throughout the home
• Report any changes in residents' health, behaviour, or needs promptly and appropriately
• Level 3 Safe Handling of Medication Certificate (evidence required)
• Previous experience and relevant qualifications within a care or medical setting
• A caring, patient, and empathetic approach with a genuine desire to help others
• Strong communication and interpersonal skills
• Proven ability to provide leadership, support colleagues, and maintain high‑quality care standards
• Ability to remain calm, professional, and solution‑focused in challenging situations

Additional Information

Safeguarding: An enhanced Disclosure and Barring Service (DBS) check is required for this position.

Please ensure you can commute to this location before applying - Please note there is no public transportation to this location.