Senior Strategic Pharma Account Lead

Litmus Medical Communications; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Litmus Medical Communications, part of Syneos Health, seeks a Senior Account Director who will own high-visibility projects, build trusted client relationships, and drive strategic account decisions.

You will partner with customers, lead the service team, develop new business opportunities, and ensure financial success while upholding the company's values across global healthcare markets. This role requires strategic insight, leadership, and a commitment to exceptional customer service.

Qualifications

• Degree in a scientific field or equivalent.
• Strong organizational and managerial skills.
• Excellent communication skills.
• Exceptional financial and commercial acumen.
• Knowledge of pharma regulations (ABPI).
• Ability to use PowerPoint, Word, and Excel.

Responsibilities

• Partner with customers and lead by example in delivering excellent service.
• Serve as main point of contact and ensure high customer satisfaction.
• Develop new business opportunities.
• Ensure smooth operation of the customer service team.
• Be accountable for strategic and financial outcomes of customer objectives.
• Act as an ambassador for the business and its values.

Skills

Strong leadership

Excellent communication

Financial and commercial acumen

Pharma regulations ABPI

Education

Degree in a scientific field

Tools

PowerPoint

Microsoft Word

Microsoft Excel

Job description

Litmus Medical Communications, part of Syneos Health, seeks a Senior Account Director who will own high-visibility projects, build trusted client relationships, and drive strategic account decisions.

You will partner with customers, lead the service team, develop new business opportunities, and ensure financial success while upholding the company's values across global healthcare markets. This role requires strategic insight, leadership, and a commitment to exceptional customer service.