Senior Strategic Partnerships Lead, Express Growth

Deliveroo; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Deliveroo is seeking a Senior Strategic Partnerships Manager for Deliveroo Express in London. You will own day-to-day partner relationships with white-label clients, drive growth, and translate data into strategic actions.

You’ll collaborate with Product, Operations and Commercial teams to scale the Express proposition, perform regular performance reviews, and shape the on-going strategy in a fast-paced, high-growth environment.

Qualifications

• 4-6 years’ experience in an account management, grocery/retail operations or strategy / strategic partnerships role.
• Confident in analysing data and extracting actionable insights.
• Operational mindset to identify opportunities for excellence and course-correct when needed.
• Partner obsessed with effective relationship building, organisation and communication skills.
• Collaborative team player able to work with various teams and levels at Deliveroo.
• Experienced negotiator able to drive mutual value for partners and Deliveroo.
• London-based with a minimum of three days in the office.

Responsibilities

• Directly own the day-to-day relationship with Deliveroo Express partners across all verticals - Restaurants, Grocery and Retail.
• Analyse and present insights on performance against KPIs during weekly/monthly/quarterly meetings and reviews.
• Conduct detailed analysis and extract insights to deliver operational excellence and identify ways to course-correct if needed.
• Identify opportunities to deepen and grow our partner relationships.
• Develop on-going sales strategy for Deliveroo Express including pipeline development across markets, with support from your Commercial lead.
• Conduct new business pitching and commercial negotiation for new partners, with support from your Commercial lead.
• Decisive and influential: thrive in a fast-paced environment with quick, evidence-based decision making.

Skills

Account management

Grocery/retail operations

Strategic partnerships

Data analysis

Negotiation

Stakeholder management

Job description

Deliveroo is seeking a Senior Strategic Partnerships Manager for Deliveroo Express in London. You will own day-to-day partner relationships with white-label clients, drive growth, and translate data into strategic actions.

You’ll collaborate with Product, Operations and Commercial teams to scale the Express proposition, perform regular performance reviews, and shape the on-going strategy in a fast-paced, high-growth environment.