Senior Store Manager — Flagship Schoolwear Retail

Billings & Edmonds

Windsor

On-site

GBP 40,000 - 55,000

Full time

8 days ago

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Job summary

Billings & Edmonds, a UK‑based schoolwear leader with 130+ years of heritage, seeks a Senior Store Manager for its flagship Eton store and Windsor operations. You will drive daily retail performance, customer service excellence, and staff development in a fast‑paced environment.

You will oversee stock, logistics, and store communications while delivering strong sales results and high standards during peak trading periods.

Qualifications

Experience leading a busy retail store is essential.
Strong organisational and administrative skills.
Proven track record in delivering excellent customer service.

Responsibilities

Oversee daily retail operations to ensure efficiency and effectiveness.
Lead and develop a team of associates, providing guidance and support to enhance performance.
Develop and maintain relationships with schools and suppliers.
Oversee inventory management, including stock levels, stock storage, ordering, and loss prevention strategies.
Analyse sales data to identify trends and opportunities for growth.
Train staff on product knowledge, sales techniques, and customer service best practices.
Ensure compliance with health and safety regulations within the store environment.
Foster a positive work environment that encourages teamwork and collaboration among staff members.
Engage with customers to resolve issues or complaints promptly and effectively.