Senior Store Manager

Zachary Daniels; Greater London; On-site; GBP 51,000 - 69,000; Full time

Job summary

Zachary Daniels is recruiting a Senior Store Manager for a flagship London store, taking full accountability for commercial performance, operations and people development. You will lead a sizeable management team and drive sales, profitability and customer experience across the operation.

We are seeking an accomplished retail leader with experience in high-volume environments, capable of delivering outstanding results and a high-performance culture.

Qualifications

• Experience managing flagship or large-format stores.
• Proven ability to lead large teams and develop future leaders.
• Strong P&L, KPI, and performance management experience.
• Excellent commercial awareness balancing customer experience and financial performance.
• Outstanding leadership and decision-making skills.
• Ability to lead through change and influence stakeholders.

Responsibilities

• Lead and develop a large leadership and colleague team within a flagship retail environment.
• Own the store P&L, delivering sales growth, profitability and productivity.
• Drive operational excellence across stock, compliance, health & safety, availability and customer experience.
• Build a high-performance culture through coaching, succession planning and strong people leadership.
• Analyse business performance, using data and insight to identify opportunities and continuously improve results.
• Manage labour, payroll and operational costs while maintaining exceptional standards.
• Ensure the flagship store consistently delivers best-in-class operational execution and commercial performance.
• Partner with regional leadership to deliver strategic business initiatives and support wider business objectives.

Skills

Leadership

P&L Management

Team Management

Commercial Acumen

Stakeholder Influence

Operations Excellence

Job description

Senior Store Manager | Flagship Store | Leading UK Retailer | Central London

Salary: Up to £60,000 + Bonus + Excellent Benefits

Zachary Daniels Retail Recruitment is proud to be partnering with one of the UK's leading retail businesses to recruit an exceptional Senior Store Manager for their flagship London store.

This is a rare opportunity to take ownership of a flagship operation, leading a large, high-performing team within one of the business's highest-profile locations. We're looking for an accomplished retail leader with the experience to manage a complex, high-volume environment while delivering outstanding commercial performance, operational excellence and people development.

If you thrive on accountability, enjoy leading large teams and are passionate about creating a high-performance culture, this could be your next career-defining opportunity.

The Opportunity

As Senior Store Manager, you'll have full accountability for the flagship store, overseeing every aspect of the operation. From commercial performance and operational execution to talent development and customer experience, you'll play a pivotal role in the continued success of one of the company's most important locations.

Leading a sizeable management team, you'll inspire colleagues to deliver exceptional standards while driving sales, profitability and operational efficiency across the entire business.

Key Responsibilities

• Lead, inspire and develop a large leadership and colleague team within a flagship retail environment.
• Take full ownership of the store P&L, delivering sales growth, profitability and productivity.
• Drive operational excellence across stock, compliance, health & safety, availability and customer experience.
• Build a high-performance culture through coaching, succession planning and strong people leadership.
• Analyse business performance, using data and insight to identify opportunities and continuously improve results.
• Manage labour, payroll and operational costs while maintaining exceptional standards.
• Ensure the flagship store consistently delivers best-in-class operational execution and commercial performance.
• Partner with regional leadership to deliver strategic business initiatives and support wider business objectives.

About You

You’ll be an experienced operational retail leader with a proven track record of managing large-format or flagship stores.

You’ll bring:

• Experience as a General Store Manager, Store Manager, Operations Manager or Senior Retail Manager within a high-volume retail environment.
• A strong background leading large teams and developing future leaders.
• Proven success managing P&L, KPIs and operational performance.
• Excellent commercial awareness with the ability to balance customer experience, operational efficiency and financial performance.
• Outstanding leadership, communication and decision-making skills.
• The ability to lead through change, influence stakeholders and deliver sustainable business results.

We welcome applications from leaders across supermarkets, fashion, department stores, DIY, home improvement, homeware, automotive, hospitality and other large-scale retail operations.

What’s in it for You?

• Salary up to £60,000 plus competitive bonus
• Opportunity to lead one of the company’s flagship locations
• Genuine career progression within a market-leading retailer
• Investment in leadership development and long-term career growth
• A business that empowers its leaders to make decisions and drive performance
• The chance to make a significant impact within a high-profile retail operation

If you’re an ambitious retail leader ready to take ownership of a flagship store and lead one of the most important operations within a nationally recognised retailer, we’d love to hear from you.