Senior Solutions Engineer, Customer Success (Cybersecurity)

Arctic Wolf Networks UK LTD; Newcastle upon Tyne; Remote; GBP 61,000 - 111,000; Full time

Benefits offered by this job

Equity

Annual leave 28 days

Bank holidays 8

Pension plan match

Training & career development

Employee assistance program

Private medical insurance

Dental & optical cashback

Maternity benefits

Volunteer days

Paid volunteering days off

Job summary

Arctic Wolf Networks UK LTD is seeking a Senior Sales Engineer, Customer Success, to partner with Customer Success Managers and Security Services. You will act as a trusted technical advisor, support solution reviews, identify expansion opportunities, and demonstrate how Arctic Wolf’s offerings drive security and business goals.

Newcastle proximity allows occasional in-person collaboration with a flexible remote setup.

Qualifications

• 4+ years in a customer-facing role in sales engineering or cybersecurity.
• 6+ years in enterprise IT environments with security focus.
• Industry certifications such as CISSP, CISM, CISA, GCIH preferred.

Responsibilities

• Partner with customers to understand needs and expand solution adoption.
• Deliver presentations, demos, and technical discussions.
• Document customer environments including security tools and networks.
• Articulate differentiators and position Arctic Wolf in competitive landscape.
• Mentor teammates and contribute to enablement.
• Support process improvements and content creation.
• Present to webinars and industry events.

Skills

Enterprise IT

Networking

Identity management

Cloud services

Windows

Linux

macOS

Cybersecurity

Sales engineering

Communication

Public speaking

Tools

Salesforce

Microsoft 365

Job description

Arctic Wolf Networks UK LTD is seeking a Senior Sales Engineer, Customer Success, to partner with Customer Success Managers and Security Services. You will act as a trusted technical advisor, support solution reviews, identify expansion opportunities, and demonstrate how Arctic Wolf’s offerings drive security and business goals.

Newcastle proximity allows occasional in-person collaboration with a flexible remote setup.