Senior Software Engineer - Amazon Connect (Hybrid UK)

Capital One (Europe) plc; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

On-site gym

Restaurant on-site

Learning Loft

£5,000 external qualification funding

Job summary

Capital One UK is hiring a Senior Software Development Engineer to join the Amazon Connect team in Nottingham. The role focuses on building and operating a secure, scalable Connect-based contact centre platform.

You will work in a hybrid model (3 days in-office Tue-Thu) with 2 remote days, contributing to backend deployments, mentoring engineers, and maintaining engineering standards while leveraging AWS Serverless services and a frontend portal.

Qualifications

• Production-grade software engineering experience.
• Leadership by example and mentoring.
• Design and own backend deployments with resilient patterns.

Responsibilities

• Set and maintain engineering standards across the team.
• Design, build and own deployments end-to-end from start to finish.
• Mentor engineers to broaden their skills and capabilities.
• Proactively manage incidents and performance bottlenecks.

Skills

Node/TypeScript

Go

AWS Lambda

API Gateway

DynamoDB

S3

Amazon Connect

Jenkins

Logz.io

NewRelic

Tools

Jenkins

AWS

Job description

Capital One UK is hiring a Senior Software Development Engineer to join the Amazon Connect team in Nottingham. The role focuses on building and operating a secure, scalable Connect-based contact centre platform.

You will work in a hybrid model (3 days in-office Tue-Thu) with 2 remote days, contributing to backend deployments, mentoring engineers, and maintaining engineering standards while leveraging AWS Serverless services and a frontend portal.