Software Development Engineer

VELOCITY MOBILE LTD.; Nottingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

On-site gym

Restaurant

Learning Loft

Pension & bonus

Private medical insurance

Enhanced parental leave

Job summary

Capital One UK in Nottingham is seeking a software engineer to help maintain engineering standards across a hybrid work model. You'll collaborate across voice/chat platforms, guide deployments, and mentor engineers to build secure, scalable services.

The role sits within UK Connect, using AWS, Node/TypeScript or Go, and Amazon Connect. You'll join a diverse team with strong learning culture and opportunities for professional growth.

Qualifications

• Production-grade software engineering experience and SDLC knowledge.
• Lead by example, mentoring engineers to broaden skillsets.
• Design and own deployments end-to-end with backend architectural patterns.
• Appreciate data sensitivity; focus on test-driven development and resiliency.
• Automation and proactive incident management; potential 24/7 on-call rota.
• Hybrid working with in-office Tue–Thu in Nottingham.

Responsibilities

• Set engineering standards and guide peers across teams.
• Own deployments from start to finish and align with architectural goals.
• Collaborate on platform roadmap and ensure secure, stable services.
• Advocate for best practices and continuous learning.

Skills

Software engineering

Mentoring engineers

Architectural design

Test-driven development

Incident management

Learning mindset

Tools

AWS Serverless

Lambda

API Gateway

DynamoDB

S3

Node/TypeScript

Go

Jenkins

Logz.io

New Relic

Amazon Connect

Job description

The UK Connect team supports Capital One's UK Contact Centre operation run using Amazon Connect Customer on Amazon Web Services (AWS). This team sits at a fantastic intersection between enabling a busy and thriving contact centre across voice and chat channels, while delivering on its own platform roadmap and ensuring we maintain a secure and stable service. The team currently consists of engineers, a Product Manager, a Software Engineering Manager, and an Application Architect. Working in and across tech teams is a natural part of our outcome-based culture, so you'll have plenty of opportunity to talk, coach, learn, and deliver great outcomes for our customers. We'd be looking for you to set and maintain our engineering standards while also bringing your peers along with you on this journey. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies.

• Node/TypeScript or Go for your primary software development.
• AWS Serverless Ecosystem, using services such as Lambda, API Gateway, DynamoDB, and S3.
• Amazon Connect Customer and our custom-built front-end portal that sits on top of it. If Connect is new to you, no problem, we can provide you all the training you need on how it works with the wider AWS ecosystem.
• Jenkins for infrastructure as code and CI/CD pipeline management.
• Monitoring & Logging tools to troubleshoot problems in a distributed network of systems, such as Logz.io & NewRelic.

And meet most of the following:

• You possess production-grade experience of software engineering and knowledge of the software development lifecycle.
• You enjoy leading by example, setting engineering best practices, and mentoring other engineers to broaden their skillsets.
• You want to design and own software engineering development deployments from start to finish, thinking strategically about back-end architectural and design patterns.
• You appreciate the sensitivity of customer data and enjoy baking quality into everything you do. Plus a focus on test-driven development and resiliency.
• You enjoy automation and proactively managing system optimisations from identifying bottlenecks to participating in proactive incident management. (Note: There is also a chance to join our 24/7 on-call rota for extra pay).
• You enjoy hybrid working, with Tuesday, Wednesday, and Thursday in our bright offices., Our associate-led Business Resource Groups (including over 10 groups across our offices) offer a range of activities, networking opportunities, and support. These include:
  • REACH: Focusing on representation, retention, and engagement for associates from minority ethnic groups and allies.
  • Women in Tech & EmpowHER: Promoting an inclusive environment and developing future female leaders.
  • OutFront: Providing LGBTQ+ support for all associates.
  • Enabled: Supporting associates with disabilities and neurodiversity.
  • Mind Your Mind: Promoting positive mental wellbeing for all.

We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. You can hear from our team about what it's like working at Capital One UK., At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant, and dedicated Learning Loft.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from.

We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:

• Wealth & Future: Competitive pension and performance-based bonus schemes.
• Holidays: Start with 25 days of annual leave, increasing with tenure, with the option to buy 5 additional days.
• Health: Access premium care through our private medical insurance.
• Family Support: We champion your milestones with enhanced parental leave.