Senior ServiceNow Platform Lead & Innovator

Cactus IT Solutions UK Ltd; Leeds; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Zusammenfassung

Mastek in Leeds is seeking a Senior ServiceNow Developer to design, develop and deploy scalable ServiceNow solutions. You will configure modules, build workflows and integrations, and drive automation across service operations.

The role requires strong JavaScript/Glide scripting skills, ITSM/ITOM/CSM expertise, and CSA plus CIS-DF certifications. Collaboration across customer environments is essential.

Qualifikationen

• Minimum 6 years of experience as a Senior ServiceNow Developer.
• Extensive experience with ServiceNow development including scripting (JavaScript, Glide).
• Strong understanding of ITSM, ITOM, CSM, PA, CSDM & CMDB, Employee Centre & Integration Hub (REST & SOAP).
• Strong problem-solving skills with focus on automation and continuous improvement.
• Good understanding of ServiceNow out-of-the-box architecture.
• Familiarity with GitHub, Jira and Confluence.

Aufgaben

• Design, develop and implement scalable ServiceNow solutions aligned to customer requirements.
• Configure modules, workflows, business rules, scripts, Flow Designer and UI components.
• Develop integrations and automation to connect ServiceNow with external platforms.
• Ensure technical quality through reviews, testing, and documentation.
• Lead innovation, with reuse across multiple customer environments.
• Provide technical leadership and collaborate with stakeholders across teams.

Kenntnisse

ServiceNow development

JavaScript

Glide scripting

ITSM ITOM CSM CMDB

Problem solving

Communication

Automation

Ausbildung

ServiceNow CSA

CIS-DF

Tools

GitHub

Jira

Confluence

Integration Hub (REST & SOAP)

Jobbeschreibung

Mastek in Leeds is seeking a Senior ServiceNow Developer to design, develop and deploy scalable ServiceNow solutions. You will configure modules, build workflows and integrations, and drive automation across service operations.

The role requires strong JavaScript/Glide scripting skills, ITSM/ITOM/CSM expertise, and CSA plus CIS-DF certifications. Collaboration across customer environments is essential.