Senior ServiceNow Developer & Technical Lead

International Business Machines Corporation; Abbots Worthy; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days holiday

Private medical, dental & optical

Pension plan

Flexible working

Employee assistance program

Job summary

International Business Machines Corporation (IBM) is seeking a Senior ServiceNow Developer in the UK to lead complex public-sector ServiceNow programmes. You will design, develop and secure scalable solutions, aligning with platform standards and enterprise architecture.

You will mentor teammates, contribute to upgrades, and ensure upgrade-safe, low-maintenance deployments while adhering to BPSS/NVS requirements and delivering robust automation.

Qualifications

• Proven experience as a Senior ServiceNow Developer delivering complex implementations.
• Strong hands-on JavaScript development across Business Rules, Client Scripts and Script Includes.
• Experience with Flow Designer, IntegrationHub and ServiceNow automation.

Responsibilities

• Design, develop and configure ServiceNow solutions across applications and workflows.
• Develop server-side and client-side JavaScript to meet complex requirements.
• Implement integrations using REST, SOAP and IntegrationHub.
• Develop and maintain custom applications, data models and APIs.
• Provide technical input into solution design, estimates and implementation approaches.
• Support Agile delivery through sprints, code reviews and testing.
• Mentor junior developers and maintain technical documentation.

Skills

Senior ServiceNow Developer

JavaScript development

REST/SOAP integrations

Flow Designer / IntegrationHub

ServiceNow platform knowledge

Update Sets / Source Control / ATF

Agile/DevOps

Technical leadership / mentoring

UK public-sector security awareness

Tools

ServiceNow Studio

REST/SOAP development

IntegrationHub

ATF (Automated Test Framework)

Source Control

Job description

International Business Machines Corporation (IBM) is seeking a Senior ServiceNow Developer in the UK to lead complex public-sector ServiceNow programmes. You will design, develop and secure scalable solutions, aligning with platform standards and enterprise architecture.

You will mentor teammates, contribute to upgrades, and ensure upgrade-safe, low-maintenance deployments while adhering to BPSS/NVS requirements and delivering robust automation.