Senior ServiceNow Developer

Castle Water; Blairgowrie and Rattray; On-site; GBP 65,000 - 70,000; Full time

Benefits offered by this job

Company pension

Life insurance

Sick pay

Cycle-to-work

On-site parking

Job summary

Castle Water is seeking a ServiceNow Senior Developer to design, develop, and implement customised ServiceNow solutions supporting business needs. You’ll configure modules, build workflows, and create integrations with other systems to ensure stability, security, and scalability.

A heavily customised platform is in use, requiring strong development and collaborative skills. The role offers a competitive salary and benefits with a Monday–Friday schedule.

Qualifications

• At least 2 years of practical experience with ServiceNow modules: CSM, FSM, SPM.
• At least 1 year of proven experience with ITSM.
• Experience with ServiceNow integrations using REST and SOAP.
• Certified Application Developer (minimum 2 years’ experience).
• Certified ServiceNow Administrator.
• Bachelor’s degree in Computer Science or related field.

Responsibilities

• Design, develop, and implement ServiceNow solutions to meet business requirements.
• Customise and configure ServiceNow applications, modules, and workflows.
• Develop and maintain ServiceNow integrations with other systems and applications.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Perform testing, debugging, and troubleshooting of ServiceNow configurations and customisations.
• Ensure the platform’s stability, security, and scalability.
• Provide first and second line of support and maintenance for ServiceNow applications and integrations.

Skills

ServiceNow modules (CSM, FSM, SPM)

ITSM experience

Web services REST

Web services SOAP

MID Server

Certified Application Developer

Certified ServiceNow Administrator

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

REST

SOAP

MID Server

Job description

ServiceNow Senior Developer is responsible for designing, developing, and implementing solutions within the ServiceNow platform to address business needs and improve workflow efficiency. You will collaborate with cross-functional teams to gather requirements and translate them into technical solutions by customising and configuring ServiceNow applications, modules, and workflows.

ServiceNow Developers also integrate ServiceNow with other systems and applications, ensuring the platform’s stability, security, and scalability. Key responsibilities include development, testing, debugging, troubleshooting, and ongoing support and maintenance of ServiceNow applications and integrations.

Please note that “Castle Water” ServiceNow version is not an Out of the Box but a heavily customised version.

• Competitive salary: £65,000 – £70,000 per year
• Company pension, life insurance and sick pay
• Cycle-to-work scheme and on-site parking
• Monday to Friday schedule, so your weekends are all yours

What you\'ll be doing

· Design, develop, and implement ServiceNow solutions to meet business requirements.

· Customise and configure ServiceNow applications, modules, and workflows.

· Develop and maintain ServiceNow integrations with other systems and applications.

· Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.

· Perform testing, debugging, and troubleshooting of ServiceNow configurations and customisations.

· Ensure the ServiceNow platform’s stability, security, and scalability.

· Provide first and second line of support and maintenance for ServiceNow applications and integrations.

· Participate and present in meetings with Key Company Stakeholders.

· Keep abreast of ServiceNow platform updates, new features, and best practices.

What you\'ll bring to the role

· At least 2 years of practical and proven experience with the following ServiceNow modules: CSM, FSM, SPM

· At least 1 year of proven experience with ServiceNow ITSM module

· Experience with ServiceNow integrations using web services (REST, SOAP), MID Servers, and other integration methods.

· Certified Application Developer (minimum 2 years’ experience)

· Certified ServiceNow Administrator

· Bachelor’s degree in Computer Science, Information Technology, or related field.

Not mandatory but beneficial:

Not mandatory but beneficial:

• a. Knowledge of database concepts and SQL.

Castle Water is redefining the utilities sector as one of the fastest-growing and most successful companies in the UK. Guided by our core values of fairness, transparency, tenacity and being supportive, we deliver outstanding service to a diverse range of customers, including some of the UK’s largest companies and public sector organisations.

We believe in putting people first. Whether it’s creating positive interactions with our customers or fostering a supportive workplace culture, our commitment to fairness and transparency ensures we build lasting relationships with our customers.

With over 20,000 5-star Trustpilot reviews, our reputation is built on trust and excellence. We tackle every challenge with tenacity and a dedication to doing what’s fair and right.

Our head office in Blairgowrie, Perthshire, is located within easy reach of Perth and Dundee. As a company embedded in the local community, we actively participate in events that reflect our supportive values. We also have offices in Brentford, London, and Ayr, offering plenty of opportunities to join our growing team.

If you’re looking for company that’s dynamic, forward-thinking and values-driven, Castle Water is the place for you.

It’s been an incredibly rewarding experience

We’re committed to making the process as smooth and accessible as possible. If you need any additional support or reasonable adjustments, please let us know. You can reach us by calling 01250 718700 or emailing [e-mail].

• 2026
• Castle Water Careers. All rights reserved.