Senior ServiceNow Architect — ITSM/ITOM/HRSD Lead (Hybrid)

SK Consultancy Solutions Limited; United Kingdom; Hybrid; GBP 110,000 - 130,000; Full time

Job summary

SK Consultancy Solutions Limited is seeking a ServiceNow Architect to lead architectural design and platform development across enterprise ServiceNow environments. You will design scalable solutions, oversee customisation and integrations, and provide architectural guidance across delivery activities.

Key responsibilities include owning solution architecture, implementing custom applications, guiding ITSM/ITOM/HRSD modules, defining standards, and mentoring technical teams.

Qualifications

• Proven experience in ServiceNow architecture and development.
• Experience designing and implementing multi-module ServiceNow solutions.
• Strong knowledge of ServiceNow configuration and customisation.
• Experience with ServiceNow integrations and application development.
• Proficiency in JavaScript, HTML and CSS.
• Strong technical design and stakeholder communication skills.
• Ability to provide architectural guidance to development teams.

Responsibilities

• Own ServiceNow solution architecture and technical design.
• Design and implement custom applications and integrations.
• Provide technical oversight across ITSM, ITOM and HRSD.
• Define and maintain ServiceNow architectural standards.
• Work with business stakeholders to establish technical requirements.
• Guide configuration, customisation and development.
• Support technical teams through architectural guidance and mentoring.
• Assess new ServiceNow functionality and platform improvements.

Skills

ServiceNow architecture

Multi-module SNow solutions

Platform configuration

Integrations

JavaScript/HTML/CSS

Technical design

Stakeholder comms

Job description

SK Consultancy Solutions Limited is seeking a ServiceNow Architect to lead architectural design and platform development across enterprise ServiceNow environments. You will design scalable solutions, oversee customisation and integrations, and provide architectural guidance across delivery activities.

Key responsibilities include owning solution architecture, implementing custom applications, guiding ITSM/ITOM/HRSD modules, defining standards, and mentoring technical teams.