Senior Service Support & Analytics Officer

Lancashire County Council; Lancashire; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

Generous public sector pension

Vivup Employee Benefit Scheme

Employee Assistance Programme

Job summary

Lancashire County Council is seeking a Technical Support Officer (Service Support) to join the Facilities Management team on a permanent, full-time basis. You will support the Service Support Manager, monitor financial performance for FM trading, and coordinate plans and dashboards.

The role requires high-level administration, stakeholder engagement and robust regulatory knowledge. Salary £32,061-£36,363 per annum, 37 hours per week.

Qualifications

• Experience delivering senior-level administration and technical support.
• Experience monitoring quality and financial outputs and budget management.
• Ability to develop effective stakeholder relationships across teams.
• Experience interpreting policy, guidelines and regulations.

Responsibilities

• Monitor financial performance for Hard and Soft FM trading.
• Coordinate business plans, risk and opportunity registers.
• Maintain ISO support, emergency preparedness, and dashboards.
• Ensure up-to-date knowledge of relevant policy and regulations.

Skills

Senior level liaison

Administration support

Budget monitoring

Data analysis

Job description

Lancashire County Council is seeking a Technical Support Officer (Service Support) to join the Facilities Management team on a permanent, full-time basis. You will support the Service Support Manager, monitor financial performance for FM trading, and coordinate plans and dashboards.

The role requires high-level administration, stakeholder engagement and robust regulatory knowledge. Salary £32,061-£36,363 per annum, 37 hours per week.