Business Support Officer

Lancashire County Council; Lancashire; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

26 days annual leave plus bank hols

Flexible working opportunities

Health and wellbeing support

Family-friendly policies

Financial and travel benefits

Training and development opportunities

Job summary

Lancashire County Council is seeking a Business Support Officer to provide administrative and front-of-office support to Fleet Services staff and managers in Bamber Bridge, Lancashire. The role is permanent, full-time (37 hours per week) with a competitive salary of £25,949–£25,989 per annum.

We welcome applicants with administrative experience or those looking to develop their skills. You will maintain records, prepare reports, process invoices, handle payments, respond to enquiries, and

Qualifications

• Maintaining accurate records, databases and filing systems.
• Preparing, checking and distributing reports to a high standard.
• Processing invoices
• Handling cash and processing card payments
• Responding to enquiries from the public, internal and external customers
• Supporting colleagues and contributing to service objectives.
• Working within established policies, procedures and guidance to deliver an excellent customer experience.

Responsibilities

• Maintaining accurate records, databases and filing systems.
• Preparing, checking and distributing reports to a high standard.
• Processing invoices
• Handling cash and processing card payments
• Responding to enquiries from the public, internal and external customers
• Supporting colleagues and contributing to service objectives.
• Working within established policies, procedures and guidance to deliver an excellent customer experience.

Skills

Administrative skills

Customer service

Attention to detail

Job description

Job Description

Salary £25,949-£25,989 Per annum | Permanent, Full Time, 37 hours per week | Bamber Bridge, Lancashire, United Kingdom

Business Support Officer

We’re looking for a Business Support Officer to provide administrative and front of office support to Fleet Services operational staff and managers.

Whether you are an experienced administrator or looking to develop your existing skills, this is an excellent opportunity to build your career within Lancashire County Council.

Your responsibilities will include:

• Maintaining accurate records, databases and filing systems.
• Preparing, checking and distributing reports to a high standard.
• Processing invoices
• Handling cash and processing card payments
• Responding to enquiries from the public, internal and external customers
• Supporting colleagues and contributing to service objectives.
• Working within established policies, procedures and guidance to deliver an excellent customer experience.

About You

We are looking for an enthusiastic and highly motivated Administrator or Front of House or Business Support Officer to join our friendly and supportive team, contributing to the important work our Fleet Services team carryout.

Whether you are an experienced administrator or looking to develop your existing skills, this is an excellent opportunity to build your career within Lancashire County Council.

Most importantly, you'll bring a customer-focused mindset, a keen eye for detail and a genuine commitment to openness, accountability and excellent public service.

About Us

At Lancashire County Council, we're committed to delivering services that make a real difference to the people and communities we serve. Our Information Governance Team is at the heart of that mission, helping ensure transparency, accountability and the responsible use of information.

When you join us, you'll become part of a supportive and knowledgeable team where your expertise is valued, your development is encouraged and your contribution has a direct impact across the organisation.

In return, we offer:

• Competitive salary
• 26 days annual leave plus bank holidays
• Flexible working opportunities
• Health and wellbeing support
• Family-friendly policies
• Financial and travel benefits
• Training and development opportunities

Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post.

Please ensure you address and evidence all the essential criteria from the person specification at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.

Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.

If you're already a Lancashire County Council employee, you must apply via the internal vacancies option on Oracle Fusion . You can do this by logging into Oracle Fusion and then going to Me - Current Jobs.

Interviews will be held, during week commencing 14 th September.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.