Senior Service Designer

Auxo Talent; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading talent acquisition agency is looking for a Senior Service Designer to join a dynamic team on a 3-month contract. This role requires 5 to 8 years of experience in delivering both digital and non-digital services. Candidates should have strong portfolios, experience in user research, and be proficient with design tools including Figma and Sketch. The ideal applicant will work closely with various teams and possess an understanding of Agile methodologies. Please send your CV to apply.

Qualifications

• 5 to 8 years experience in digital and non-digital product and service design.
• Strong portfolio showcasing design capabilities.
• Knowledge of GDS standards and WCAG guidelines.

Responsibilities

• Deliver best in class digital and non-digital products and services.
• Plan and conduct user research and usability testing.
• Collaborate with designers and technical teams.

Skills

User research

Usability testing

Design workshops facilitation

Agile project management

Portfolio development

Tools

Figma

Sketch

Adobe XD

InVision Studio

Zeplin

Axure RP

Job description

Our client currently seeks a Senior Service Designer to join their dynamic team on an initial 3 month contract.

Experience Required:

• 5 to 8 years professional agency, consultancy and/or client-side experience in delivering, influencing, shaping direction of creating best in class digital and non-digital Products and Services
• Knowledge of GDS standards
• A strong portfolio that includes a collection of real-life product examples and case studies that show your capability in design
• Experience in planning and conducting user research, usability testing, interpret feedback and incorporate into future iterations
• Experience in designing, service design blueprints, customer journey and empathy mapping
• Experience in facilitation of Design Workshops with a variety of stake holders at all levels of an organisation
• Proven experience practice knowledge working in Agile Projects from user stories and backlog management to acceptance criteria
• Proficiency with design tools such as: Figma, Sketch, Adobe XD, inVision Studio, Zeplin, Axure RP.
• Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) & ISO 9241
• Work closely with other designers, commercial and technical teams to execute a balanced approach to delivery. Where required can manage a team(s) and mentor as appropriate.

Should this role speak to you, kindly send a copy of your latest CV to [e-mail]