Senior Service Delivery Manager

ByteHire Limited.; United Kingdom; Híbrido; GBP 70.000 - 95.000; Jornada completa

Descripción de la vacante

ByteHire Limited is seeking a Senior Delivery Manager to lead complex digital delivery initiatives within a large, regulated environment. You will coordinate diverse suppliers and internal teams, establish governance structures and ensure projects stay on time and within budget.

The role requires strong leadership, stakeholder management and deep knowledge of Agile delivery practices to enable rapid, high-quality outcomes. The position is hybrid with UK-wide offices and flexible collaboration.

Formación

• Senior Delivery Manager with proven track record leading complex digital delivery programmes.
• Experience coordinating multiple suppliers and delivery teams in regulated environments.
• Ability to establish governance, reporting controls and delivery frameworks.

Responsabilidades

• Lead and coordinate complex digital delivery programmes across multiple teams and suppliers.
• Establish effective delivery governance, reporting, controls and ways of working.
• Manage supplier relationships, ensuring alignment with delivery priorities and objectives.
• Identify and manage risks, dependencies, blockers, resources and delivery budgets.
• Provide clear, evidence-based progress reports and recommendations to senior stakeholders.
• Facilitate collaboration between suppliers, delivery teams and internal stakeholders.
• Apply Agile and user-centred delivery practices appropriate to the project environment.
• Support knowledge transfer, capability handover and sustainable delivery practices.

Conocimientos

Delivery management

Stakeholder management

Governance & reporting

Agile delivery

Risk & dependency management

Supplier management

Knowledge transfer

Public sector delivery

Communication skills

Descripción del empleo

Location: Hybrid - UK Nationwide (2 days per week at an office - London, Leeds, Liverpool, Nottingham, South Tyneside, Cardiff, Brighton)

Security Clearance: BPSS Required

About the Role

Our client is looking for an experienced Senior Delivery Manager to lead complex digital delivery initiatives within a large, highly regulated organisation.

You will be responsible for coordinating multiple suppliers and delivery teams, establishing effective governance and ensuring projects are delivered efficiently, within agreed budgets and timelines.

This is a senior leadership role requiring someone who can quickly establish delivery arrangements, manage dependencies and risks, and provide clear reporting to senior stakeholders.

You will work closely with multidisciplinary teams, suppliers and internal stakeholders to ensure successful delivery while embedding sustainable processes and supporting effective knowledge transfer.

Responsibilities

• Lead and coordinate complex digital delivery programmes across multiple teams and suppliers.
• Establish effective delivery governance, reporting, controls and ways of working.
• Manage supplier relationships, ensuring alignment with delivery priorities and objectives.
• Identify and manage risks, dependencies, blockers, resources and delivery budgets.
• Provide clear, evidence-based progress reports and recommendations to senior stakeholders.
• Facilitate collaboration between suppliers, delivery teams and internal stakeholders.
• Apply Agile and user-centred delivery practices appropriate to the project environment.
• Support knowledge transfer, capability handover and sustainable delivery practices.

Essential Experience & Technical Skills

• Significant experience as a Senior Delivery Manager, leading complex digital delivery initiatives.
• Proven experience managing multiple suppliers, delivery teams or managed-service environments.
• Strong experience establishing delivery governance, reporting frameworks and operational controls.
• Demonstrable ability to manage delivery risks, dependencies, resources and budgets.
• Excellent stakeholder management, leadership and communication skills.
• Strong understanding of Agile methodologies and user-centred digital delivery.
• Ability to work effectively in fast-paced, complex and ambiguous environments.
• Experience managing knowledge transfer, handovers and sustainable delivery processes.
• Previous experience working within UK Government, public sector or highly regulated organisations.
• Experience delivering digital transformation programmes involving multiple external suppliers.
• Familiarity with government digital delivery standards and governance frameworks.
• Experience mobilising new delivery arrangements within short timescales.