Senior Delivery Manager

Government Recruitment Service; Swansea; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Civil Service Pension (28.97% ofSalary

25 days annual leave + 8 bank holidays

Flexible working

Job summary

Government Recruitment Service is seeking a Senior Delivery Manager in Swansea to lead the delivery of complex, high-risk digital products and services, coordinating multi-disciplinary teams and senior stakeholders to achieve strategic outcomes.

You will oversee governance, risk, and budgets, ensuring delivery remains aligned with user needs and organisational priorities. The role emphasizes coaching teams and shaping a high-performance delivery culture.

Qualifications

• Experience delivering complex digital services and products.
• Ability to manage risk and dependencies across multiple workstreams.
• Proven track record in coaching and developing delivery teams.

Responsibilities

• Owning end-to-end delivery of complex, high-risk digital products and services, aligning with user needs and business objectives.
• Establishing and maintaining governance, risk management, and reporting mechanisms to monitor progress, dependencies, issues and budgets.
• Acting as the primary escalation point for delivery issues within allocated projects and services.
• Building and maintaining strong relationships with senior stakeholders, communicating delivery status and challenges clearly.
• Line managing, coaching, and mentoring delivery managers and team members to foster continuous learning and high performance.

Skills

Delivery leadership

Stakeholder management

Risk management

Team leadership

Program management

Job description

Are you an experienced delivery leader who thrives on delivering complex digital services and products?

Can you lead high-performing teams to deliver better outcomes for users and the organisation?

Do you have the skills to manage risk, influence senior stakeholders and drive delivery at pace?

If so,we’dlove to hear from you!

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable,skilledand in-house capability.

Lead the delivery of complex digital products and services that improve outcomes for users, shape organisational change and support the Department for Transport's digital transformation ambitions.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensionshere
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays aprivilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about whatit'slike working atDepartment for Transport Central - Department for Transport Careers and within the Government Digital and Data Profession.

Join the Department for Transport's Digital, Information and Security Directorate at a pivotal time of transformation. As a Senior Delivery Manager, you'll lead the successful delivery of complex, high-risk digital products and services that support organisational priorities and improve outcomes for users.

Working within the Create Service Line or PMH Programme, you'll be responsible for overseeing delivery throughout the product lifecycle, ensuring services are delivered to agreed standards, timescales and budgets. You'll establish effective governance, manage risks and dependencies, and act as the key escalation point for delivery challenges, driving progress across multiple workstreams and stakeholders.

You'll lead and develop delivery teams, coaching and mentoring colleagues while fostering a culture of collaboration, continuous improvement and high performance. Working closely with senior stakeholders, you'll provide clear communication, build trusted relationships and ensure delivery remains aligned with strategic objectives and user needs.

This is an exciting opportunity for an experienced delivery professional who excels at leading complex programmes, navigating ambiguity and enabling multidisciplinary teams to deliver meaningful change through modern digital services.

Your responsibilities will include, butaren’tlimited to:

• Owningend-to-enddeliveryofcomplex,high-riskdigitalproductsandservices,ensuring alignment with user needs and businessobjectives.
• Establishing andmaintaininggovernance, risk management,andreportingmechanismstomonitordeliveryprogress, dependencies, issues and project budgets.
• Acting as the primary escalation point fordeliveryissueswithinallocatedprojectsandservices.
• Building and maintaining strong relationships with senior stakeholders, providing clear and consistent communication on delivery status and challenges.
• Line managing, coaching, and mentoring delivery managers and other team members, promoting continuous learning and development.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Senior Delivery Manager

Company: Government Recruitment Service

Salary: £59,816 to £59,816 a year

Hours: Full-time

Location: Swansea

Job type: Permanent

Posting date: 19 Oct 2026

Closing date: 30 Oct 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.