Senior Service Advisor

Jago Consultants; Luton; On-site; GBP 28,000 - 35,000; Full time

Job summary

Une concession automobile prestigieuse recherche un Senior Service Advisor pour rejoindre son équipe croissante. Le candidat idéal aura au moins 2 ans d'expérience en tant que conseiller de service et devra exceller dans le service client. Les responsabilités incluent l'interaction professionnelle avec les clients, la gestion des réparations et la documentation complète des travaux effectués.

Qualifications

• Au moins 2 ans d'expérience en tant que conseiller de service.

Responsibilities

• Assurer que les clients sont informés des réparations nécessaires.
• Conseiller sur les coûts estimés et les produits additionnels.
• Gérer la documentation et les rapports clients.

Skills

Service client

Communication

Gestion du temps

Job description

Social network you want to login/join with:

We are currently working with a prestige car dealership that is looking to recruit an experienced Senior Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Senior Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Senior Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required for their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on in-house computer systems
• Updating customer and vehicle records
• Documenting all warranty work according to manufacturer policy
• Preparing and completing invoices

For this Senior Service Advisor position, you will have:

• At least 2 years’ experience working as a Service Advisor

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 22/06/2025 by TN United Kingdom