Senior Service Advisor

Tapp Recruit Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established main dealership is seeking a skilled Service Advisor to join their team in Brighton. This role requires exceptional communication abilities and a customer-focused mindset. The ideal candidate will excel in time management and building effective relationships with diverse personnel. You will be part of a dynamic team, contributing to the dealership's success while ensuring customer satisfaction. If you're motivated, organized, and ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to manage time effectively and prioritize tasks.

Skills

Verbal Communication

Time Management

Customer Focus

Relationship Building

Self-Prioritization

Telephone Manner

Process Adherence

Job description

Tapp Recruit is looking for an experienced Service Advisor to grow into a new role in Brighton. Our client is an established main dealership who is looking to add to their existing team.

SKILLS REQUIRED

Essential

• Able to convey information clearly and succinctly whether verbal or written
• Excellent time management skills
• Ability to establish effective working relationships with varied personnel
• Ability to work in a customer focused manner
• Ability to self–prioritise workload according to the business
• Excellent telephone manner
• Ability to follow all Departmental Processes

Desirable

• Deputising for the aftersales manager in their absence
• Experience of working within a Service Department
• Experience in dealing with customers
• Ability to up–sell additional products/services

PERSONAL ATTRIBUTES

Essential

• Exceptional communicator
• Commitment to the brand aims and objectives
• A professional and smart appearance at all times
• Efficient and well organised
• Ability to maintain confidentiality
• Ability to sometimes deal with difficult, impatient or distressed people
• Self–motivated and able to work as a part of a team
• Ability to work under own initiative

If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.