Senior Service Advisor

Hallmark Solutions Ltd.; Belfast City District; Hybrid; GBP 18,000 - 26,000; Full time

Job summary

Mercedes-Benz Belfast is seeking a motivated Service Advisor or Manager to join their team in Belfast. The role focuses on delivering a five-star customer experience, handling high-paced customer interactions, and maintaining strong administrative support. A full, valid driving licence is required for insurance purposes.

Ideal candidates will have the motor trade background, confident communication skills, and a drive to meet financial targets in a dynamic service environment.

Qualifications

• Current Service Advisor or Manager in the motor trade.
• Confident communication skills.
• Enthusiasm for delivering a 5-star customer experience.
• Driven and thrives in a fast-paced environment.
• Possess a full, valid driving licence (aged over 21 for insurance purposes).
• Strong administrative skills.
• At least 5 GCSEs at Grade C or above (or equivalent).
• Motivated and ambitious to achieve financial targets.

Skills

Confident communication

5-star customer experience

Thrives in fast-paced environment

Strong administrative skills

Education

GCSEs (5 at grade C or above)

Job description

• Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU

Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets?

You don't need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.

The ideal person will have/be:

• Current Service Advisor or Manager in the motor trade
• Confident communication skills
• Enthusiasm for delivering a 5-star customer experience
• Driven and thrives in a fast-paced environment
• Possess a full, valid driving licence (aged over 21 for insurance purposes)
• Strong administrative skills
• At least 5 GCSEs at Grade C or above (or equivalent).
• Motivated and ambitious to achieve financial targets.