CSA/MBB/26 - Customer Service Advisor

Hallmark Solutions Ltd.; Belfast City District; Hybrid; GBP 18,000 - 28,000; Full time

Job summary

Hallmark Solutions Ltd. seeks an ambitious customer service candidate in Belfast to consistently meet and exceed targets while delivering a five-star experience for Mercedes-Benz customers.

No expert knowledge of cars is required—just passion, confident communication, a full driving licence, and strong administrative skills to thrive in a fast-paced role. Experience in customer service and a GCSE-level education are considered, with room to grow as you drive results.

Qualifications

• Experience of working in a customer service role.
• Confident communication skills.
• Enthusiasm for delivering a 5-star customer experience.
• Driven and thrives in a fast-paced environment.
• Possess a full, valid driving licence (aged over 21 for insurance purposes).
• Strong administrative skills.
• At least 5 GCSE's at Grade C or above or above (or equivalent).
• Motivated and ambitious to achieve financial targets.

Skills

Customer service experience

Communication skills

5-star customer experience

Fast-paced environment

Full driving license

GCSEs or equivalent

Motivated to achieve targets

Education

GCSEs (5+)

Job description

• Mercedes-Benz, 6 Boucher Crescent, Belfast, BT12 6HU

Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets?

You don’t need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.

Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets?

You don’t need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.

The ideal person will have/be:

• Experience of working in a customer service role
• Confident communication skills
• Enthusiasm for delivering a 5-star customer experience
• Driven and thrives in a fast-paced environment
• Possess a full, valid driving licence (aged over 21 for insurance purposes)
• Strong administrative skills
• At least 5 GCSE's at Grade C or above or above (or equivalent)
• Motivated and ambitious to achieve financial targets