Senior Server & Guest Experience Leader

Restaurants; Poole; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive pay plus tips

Free staff meals and generous staff/lo

Discounts across Rick Stein group

Ongoing training and development

Opportunities to progress within the,

Inclusive team culture

Extra holiday allowance after 5 years

Retail discounts and more

Job summary

Rick Stein Restaurants in Poole is seeking an experienced Senior Waiter to join the front-of-house team. You will lead a section during service, share expert knowledge of our menus and wines, and ensure memorable dining experiences for every guest.

We reward with competitive pay plus tips, free staff meals and generous discounts across Rick Stein Restaurants, ongoing training, and clear opportunities to progress within the group.

Qualifications

• Previous waiting experience with confidence running a section independently.
• Strong communication skills and guest engagement.
• Passion for food, wine, and seafood.

Responsibilities

• Deliver relaxed, memorable dining experiences for guests.
• Lead a section during service and support the front-of-house team.
• Share expert knowledge of menus, daily specials, wines and drinks.
• Anticipate guest needs and make thoughtful recommendations.
• Collaborate with kitchen and bar to ensure seamless service.
• Mentor junior team members during service.
• Uphold Rick Stein's high standards at all times.

Skills

Friendly attitude

Hospitality mindset

Waiting experience

Guest engagement

Leadership by example

Job description

Rick Stein Restaurants in Poole is seeking an experienced Senior Waiter to join the front-of-house team. You will lead a section during service, share expert knowledge of our menus and wines, and ensure memorable dining experiences for every guest.

We reward with competitive pay plus tips, free staff meals and generous discounts across Rick Stein Restaurants, ongoing training, and clear opportunities to progress within the group.