Guest Experience Waiter | Training & Growth

Restaurants; Poole; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive pay

Staff meals

Generous discounts across Rick Stein

Ongoing training and development

Career progression opportunities

Supportive team culture

Extra holiday allowance after length/5

Retail discounts among partners

Job summary

Rick Stein Restaurants is seeking a friendly Waiter/Waitress to join our front-of-house team in Poole. You will create relaxed, memorable dining experiences, sharing menu and drinks knowledge with guests while anticipating needs and delivering attentive service.

We train the right person, value teamwork in a busy setting, and offer competitive pay plus tips along with staff meals, discounts, and ongoing development opportunities within the group.

Qualifications

• Friendly, positive attitude and a natural sense of hospitality.
• Previous waiting experience welcome but not essential – training provided.
• Interest in food, wine, and seafood.
• Confidence in recommending dishes, sides, and drinks.
• Team player who thrives in a busy, professional environment.

Responsibilities

• Creating relaxed, memorable dining experiences for every guest.
• Sharing knowledge of our menus, daily specials, and drinks with confidence.
• Anticipating guest needs and offering thoughtful recommendations.
• Working closely with the kitchen and bar to deliver seamless service.
• Upholding the high standards that define the Rick Stein name.

Skills

Hospitality

Customer service

Team player

Job description

Rick Stein Restaurants is seeking a friendly Waiter/Waitress to join our front-of-house team in Poole. You will create relaxed, memorable dining experiences, sharing menu and drinks knowledge with guests while anticipating needs and delivering attentive service.

We train the right person, value teamwork in a busy setting, and offer competitive pay plus tips along with staff meals, discounts, and ongoing development opportunities within the group.