Senior Security Operations Leader (Company Car/Allowance)

SSR General & Management; Egham; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Company car/allowance

Job summary

SSR General & Management is seeking an experienced Operations Manager - Security to lead a growing security operation across control room, mobile patrols and manned guarding in Surrey/Greater London.

You will shape strategic and operational delivery, drive regulatory compliance to SIA ACS, ISO 9001, NSI Gold, and build high-performing teams with a clear focus on client satisfaction and continuous improvement.

Qualifications

• Valid and active SIA Licence (SG, DS or CP); CCTV licence advantageous.
• Full UK manual driving licence.
• Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3).
• Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems.
• Flexible and professional approach to working patterns, including participation in out-of-hours duty management rotas.
• A commitment to continuous professional development and operational excellence.

Responsibilities

• Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance.
• Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards.
• Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners.
• Review, enhance and embed company systems, processes, policies and procedures.
• Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement.
• Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions.
• Promote a culture of professionalism, continuous improvement and proactive risk management.
• Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required.

Skills

Leadership

Security operations

People management

Contract management

Compliance governance

Planning & organisation

Stakeholder engagement

Tools

Microsoft Office

Job description

SSR General & Management is seeking an experienced Operations Manager - Security to lead a growing security operation across control room, mobile patrols and manned guarding in Surrey/Greater London.

You will shape strategic and operational delivery, drive regulatory compliance to SIA ACS, ISO 9001, NSI Gold, and build high-performing teams with a clear focus on client satisfaction and continuous improvement.