Senior Securities Services Client Relationship Manager

Archer; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private healthcare (UK)

Contributory pension scheme

Job summary

HSBC in the United Kingdom is seeking a Senior Account Manager – Account Management, Securities Services to ensure exceptional client service while adapting to evolving client needs as automation and digitisation reduce direct interactions. You will lead client plans, manage governance, and collaborate across product and service teams to retain a referenceable client base.

The role offers development opportunities within a global bank and a competitive benefits package.

Qualifications

• Experience in Securities Services and client management.
• Excellent communication and presentation skills.
• Proven ability to manage senior client relationships across product areas.
• Understanding of commercial drivers and business performance.
• Ability to navigate a complex organisation and drive client agendas.
• Knowledge of regulatory requirements in securities services.

Responsibilities

• Retain and grow key client relationships within Securities Services.
• Develop detailed client plans with key contacts and governance structures.
• Proactively manage issues across products and jurisdictions.
• Identify and drive service improvement opportunities.
• Maintain strong senior client engagement and internal controls.

Skills

Client management

Communication

Presentation skills

Strategic thinking

Team collaboration

Stakeholder management

Job description

HSBC in the United Kingdom is seeking a Senior Account Manager – Account Management, Securities Services to ensure exceptional client service while adapting to evolving client needs as automation and digitisation reduce direct interactions. You will lead client plans, manage governance, and collaborate across product and service teams to retain a referenceable client base.

The role offers development opportunities within a global bank and a competitive benefits package.