Senior Securities Services Client Manager

HSBC Holdings plc; Royal Borough of Greenwich; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private healthcare for UK employees

Enhanced maternity & adoption pay

Contributory pension scheme

Job summary

HSBC Holdings plc is seeking a Senior Account Manager – Account Management, Securities Services in London. The role focuses on delivering a responsive service proposition as automation changes client interaction needs, while extracting long-term value from clients.

You will help retain clients, manage governance, and drive service improvements across jurisdictions. Successful candidates will have extensive Securities Services and client-management experience, strong communication, and the

Qualifications

• Relevant years of experience in Securities Services, client management, business implementation/change, or business development.

Responsibilities

• Client retention and high satisfaction with reference-able client base.
• Create and maintain detailed client plans mapping organisational structure and key contacts.
• Proactively manage issues across products and jurisdictions by directing resources.
• Capture and drive service improvement opportunities and prioritise change agendas.
• Establish and follow a governance framework with scheduled meetings for strong senior client engagement.

Skills

Securities Services

Client management

Business implementation

Change management

Business development

Senior operational leadership

Job description

HSBC Holdings plc is seeking a Senior Account Manager – Account Management, Securities Services in London. The role focuses on delivering a responsive service proposition as automation changes client interaction needs, while extracting long-term value from clients.

You will help retain clients, manage governance, and drive service improvements across jurisdictions. Successful candidates will have extensive Securities Services and client-management experience, strong communication, and the