Senior Secretary

NHS; Llandudno; On-site; GBP 25,000 - 35,000; Full time

Job summary

NHS seeks an experienced Senior Secretary in Llandudno to support the Associate Director for Intermediate Care Services. This pivotal role involves diary management, communication, and organisational tasks essential for the smooth running of the department. Applicants should possess excellent secretarial skills and qualifications like RSA III/NVQ 3, with a preference for Welsh speakers.

Qualifications

• Experience at a high level of providing a comprehensive administrative/PA service.
• Ability to work unsupervised and make decisions.
• Welsh speaking is desirable.

Responsibilities

• Provide high-level secretarial services to senior management team.
• Manage diaries, support meetings, and handle email management.
• Build strong working relationships with senior managers and stakeholders.

Skills

Organisational skills

Communication skills

Customer care skills

Education

RSA III / NVQ 3 Qualification or equivalent

GCSE/ GCE at grade C or above including English and Maths

Diploma in Office administration or equivalent

Tools

Microsoft Office

Job description

An exciting opportunity has arisen for an enthusiastic and experienced Senior Secretary to provide support to the Associate Director for Intermediate Care Services and Specialist Medicine and their senior management team within the Central Integrated Health Community.

As the main point of contact for the Associate Director, this key role requires excellent secretarial, communication and organisational skills. Duties will include diary management, supporting meetings and email management. You will also need to have a flexible approach to work, having the ability to assess situations, prioritise incoming information, address issues directly and escalate issues to the Associate Director as appropriate.

Excellent people and organisational skills are essential including the ability to build strong working relationships with senior managers, stakeholders and key administrative staff. You will be a team player and be able to work on your own initiative and manage a complex and onerous workload.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Providing high level secretarial services to the Central IHC Management Team for Betsi Cadwaladr University Health Board.

Communicates with organisations and individuals from inside and outside of the Health Board.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

• RSA III / NVQ 3 Qualification or equivalent.
• GCSE/ GCE at grade C or above including English and Maths.
• Diploma in Office administration or demonstrable knowledge and experience to diploma level
• NVQ or equivalent in Administration.
• Advanced ECDL Certificate.
• Certificate in supervision or management
• ECDL Qualification.
• Ability to communicate in Welsh

Experience

• Experience of using Microsoft office package including word, excel and powerpoint.
• Experience at a high level of providing a comprehensive administrative/PA service.
• Experience of setting up and using filing/IT systems
• Familiar with office procedures & deadlines
• Previous experience of working as Administrator / PA to an Executive Director or equivalent.
• Previous experience of working within the NHS.

Skills

• Ability to work unsupervised and make decisions.
• Numeracy and Literacy skills.
• Excellent customer care skills.
• Good command of English both written & verbal
• Ability to produce Reports
• Confident in all aspects of office practice
• Experience of producing graphs and statistics.

Knowledge

• In-depth and detailed knowledge and understanding of secretarial procedures, the structure, policies, plans, regulations, management and operational procedures of the Organisation.
• Advanced knowledge of word processing, spreadsheet and presentation packages.
• Ability to take minutes
• Comprehensive knowledge of Windows, Word, Excel, PowerPoint
• Knowledge of Organisation

OTHER RELEVANT REQUIREMENTS

• Ability to work under pressure
• Ability to work as part of a team
• Ability to answer telephone bi-lingually
• Ability to maintain confidentiality
• A flexible approach towards the demands of the workplace.
• Welsh speaking.

PERSONAL QUALITIES

• Friendly, professional approach
• Confident manner
• Adaptable
• Self motivated and enthusiastic.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.