School IT Technician — Keep Learning Tech Running

TEEM Education; Tunbridge Wells; On-site; GBP 26,000 - 27,000; Full time

Job summary

TEEM Education in Tunbridge Wells is seeking a School IT Technician to support staff and students with IT systems, hardware, software and network infrastructure. The role ensures smooth administration and teaching with reliable IT services.

The candidate will maintain IT assets, manage software licensing, assist with CCTV and access control, and provide basic IT training. UK resident eligibility is required, with a commitment to safeguarding policies.

Qualifications

• Level 2 Diploma in IT or equivalent qualification.
• Experience working in an IT environment.
• Experience supporting software, hardware and networks.

Responsibilities

• Install, maintain and troubleshoot computer hardware and software.
• Provide first-line technical support to staff and students.
• Log, manage and allocate IT support requests.
• Ensure IT areas and equipment are prepared for daily use and maintained to a high standard.
• Carry out routine hardware checks, resolve basic faults and escalation of more complex issues.
• Maintain and develop network infrastructure.
• Carry out software updates, backups and archiving as required.
• Provide basic IT training and guidance to staff and students.
• Maintain an accurate IT hardware asset register.
• Manage software packages and licensing arrangements.
• Support IT policies relating to safeguarding, internet usage, data protection and information management.
• Assist with CCTV systems, including logging requests and supporting investigations.
• Support the maintenance of CCTV, access control and related systems.
• Arrange and manage ID badges and access permissions.
• Assist with access control system issues and liaise with external support providers when required.
• Support the deployment and maintenance of IP telephony systems.
• Check and maintain stocks of IT equipment.
• Provide IT support for training days, events and examinations, including occasional evenings or weekends when required.

Skills

Verbal communication

Troubleshooting

Teamwork

Independent work

Health & safety awareness

Education

Level 2 Diploma in IT

Job description

TEEM Education in Tunbridge Wells is seeking a School IT Technician to support staff and students with IT systems, hardware, software and network infrastructure. The role ensures smooth administration and teaching with reliable IT services.

The candidate will maintain IT assets, manage software licensing, assist with CCTV and access control, and provide basic IT training. UK resident eligibility is required, with a commitment to safeguarding policies.