Senior Scheduler: Care Coordination & Client Matches

Home Instead, Inc.; Farnborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private Medical Insurance

Wellness Programme

Supportive environment

Reasonable on-call hours

Job summary

A care provider in Farnborough is seeking a Senior Scheduler to enhance operational efficiency by coordinating care assistants. The ideal candidate will have over 3 years of experience in scheduling, strong problem-solving abilities, and excellent communication skills. Responsibilities include matching clients with care professionals and maintaining consistent schedules while collaborating with the care team. This position offers a supportive work environment with benefits like private medical insurance and a wellness programme.

Qualifications

• 3+ years of experience as a scheduler in a care environment.
• Must possess a valid driver's license and vehicle.
• Prepared for an Enhanced DBS check.

Responsibilities

• Match new clients with suitable care professionals.
• Maintain consistent schedules for clients and care professionals.
• Facilitate introductions and shadowing for care assistants.
• Efficiently schedule care assistants while ensuring flexibility.
• Collaborate with other schedulers and care coordinators.
• Forward plan and problem solve issues that may arise.

Skills

Attention to detail

Problem solving

Organisational skills

Communication skills

Team collaboration

Job description

Do you have a proven background of working in a care scheduling role for more than 3 years? Do you have an exceptional eye for detail and problem solving? If you're a driven, empathetic individual with exceptional communication and organisational skills, we have the perfect role for you!

Home Instead is dedicated to providing personalised care tailored to our clients' needs. We're currently seeking a Senior Scheduler to join our Farnborough office. As a Senior Scheduler, you'll play a pivotal role in ensuring smooth operations, coordinating our care assistants to best support our clients.

• Private Medical Insurance
• Wellness Programme
• Supportive environment with passionate professionals
• Reasonable on-call hours respecting your personal life

Job Description

Your Role:
As a Scheduler, you will:

• Match new clients with suitable care professionals based on their needs.
• Maintain consistent schedules for clients and care professionals.
• Facilitate introductions and shadowing for care assistants.
• Efficiently schedule Care Assistants while ensuring flexibility.
• Collaborate with other schedulers and care coordinators as needed.
• Forward plan and problem solve issues that may arise.

Qualifications

About You:
You're our ideal candidate if:

• You're positive, passionate, and motivated.
• You thrive in team environments.
• You have 3 years experience as a scheduler.
• You're a driver with your own vehicle.
• You're prepared for an Enhanced DBS check (cost covered by us) and can provide references.

Additional Information

Interested in discussing the role? Contact Steph at 01252 758 716.

Join Home Instead in our mission to provide exceptional care. Apply today and be part of our dedicated team!

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