Senior Salesforce Techno /Functional Analyst -Manchester

Capgemini; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Extensive training & certifications (e

Wellbeing programs

World's Most Ethical Companies

Culture of innovation and growth

Job summary

Capgemini seeks a Senior Salesforce Techno/Functional Analyst to drive complex Salesforce programs in a hybrid model across client sites and offices. The role emphasizes business analysis, multi-team governance and end-to-end delivery in the financial services sector.

The successful candidate will lead cross-functional teams, translate business needs into technology requirements, and engage senior stakeholders to resolve ambiguities while embracing Agile delivery practices.

Qualifications

• 10+ years of hands-on Salesforce experience, particularly in complex enterprise implementations.
• Strong banking and financial services domain expertise, with an understanding of regulatory environments.
• Experience leading major workstreams within large-scale Salesforce transformation programs.
• Familiarity with Agile delivery models and working across teams.

Responsibilities

• Overseeing business analysis outcomes across multi-team and multi-vendor environments.
• Driving delivery with AI automation and modern tools.
• Acting as trusted advisor to senior stakeholders and collaborating with Product Owners, Architects, Engineers, and Change Leads.
• Ensuring outcomes are strategically aligned and production-ready.

Skills

Stakeholder management

Enterprise Salesforce

Delivery leadership

Agile experience

Communication

Education

Bachelor's degree

Tools

Salesforce FSC

Data Cloud

Agentforce

Job description

Senior Salesforce Techno /Functional Analyst -Manchester Overview

We are looking for a seasoned Salesforce Techno/Functional Analyst to join our team in Manchester. This role is pivotal in overseeing the planning, execution, and successful delivery of Salesforce projects, particularly within the banking sector. You will work in a hybrid environment, splitting your time between company offices, client sites, and your home, though remote work will not be possible full-time.

Company Name: Capgemini

Job Role: Senior Salesforce Techno /Functional Analyst -Manchester

Qualifications: Bachelor's

Category: IT Jobs

Job Type: Full Time

Location: London

Your Role

As a Salesforce Techno/Functional Analyst, you will shape complex Salesforce-led change programs and act as a consultative force multiplier for delivery teams. You will be responsible for:

• Overseeing business analysis outcomes across multi-team and multi-vendor environments.
• Enhancing delivery effectiveness through AI automation and modern delivery tools.
• Serving as a trusted advisor to senior stakeholders, collaborating with Product Owners, Architects, Engineers, and Change Leads.
• Driving outcomes that are strategically aligned and ready for execution.

Your Skills

The ideal candidate will possess:

• 10+ years of hands-on Salesforce experience, particularly in complex enterprise implementations.
• Strong banking and financial services domain expertise, with an understanding of regulatory environments.
• Proven experience with Salesforce Financial Services Cloud (FSC), Data Cloud, and Agentforce capabilities.
• Experience leading major workstreams within large-scale Salesforce transformation programs.
• Ability to take end-to-end ownership of complex business areas from discovery to delivery.
• Strong skills in translating complex business needs into clear technology requirements.
• Experience in challenging senior stakeholders and driving decisions to resolve ambiguities.
• Familiarity with Agile delivery models and experience working across various teams.

Benefits

Joining our team means you will enjoy:

• Access to extensive training and development opportunities, including over 250,000 courses and certifications.
• Support for employee wellbeing through initiatives like Mental Health Champions and wellbeing apps.
• A commitment to ethical business practices, recognized as one of the Worldâs Most Ethical Companies.
• A culture that encourages exploration, innovation, and personal growth.

Capgemini is proud to be a Disability Confident Employer, offering interviews to candidates who declare a disability and meet the minimum criteria for the role.

Degree Requirement: Bachelor’s

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