Senior Salesforce Techno/Functional Analyst — Banking, Hybrid

Capgemini; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Extensive training & certifications (e

Wellbeing programs

World's Most Ethical Companies

Culture of innovation and growth

Job summary

Capgemini seeks a Senior Salesforce Techno/Functional Analyst to drive complex Salesforce programs in a hybrid model across client sites and offices. The role emphasizes business analysis, multi-team governance and end-to-end delivery in the financial services sector.

The successful candidate will lead cross-functional teams, translate business needs into technology requirements, and engage senior stakeholders to resolve ambiguities while embracing Agile delivery practices.

Qualifications

• 10+ years of hands-on Salesforce experience, particularly in complex enterprise implementations.
• Strong banking and financial services domain expertise, with an understanding of regulatory environments.
• Experience leading major workstreams within large-scale Salesforce transformation programs.
• Familiarity with Agile delivery models and working across teams.

Responsibilities

• Overseeing business analysis outcomes across multi-team and multi-vendor environments.
• Driving delivery with AI automation and modern tools.
• Acting as trusted advisor to senior stakeholders and collaborating with Product Owners, Architects, Engineers, and Change Leads.
• Ensuring outcomes are strategically aligned and production-ready.

Skills

Stakeholder management

Enterprise Salesforce

Delivery leadership

Agile experience

Communication

Education

Bachelor's degree

Tools

Salesforce FSC

Data Cloud

Agentforce

Job description

Capgemini seeks a Senior Salesforce Techno/Functional Analyst to drive complex Salesforce programs in a hybrid model across client sites and offices. The role emphasizes business analysis, multi-team governance and end-to-end delivery in the financial services sector.

The successful candidate will lead cross-functional teams, translate business needs into technology requirements, and engage senior stakeholders to resolve ambiguities while embracing Agile delivery practices.